Bt to ee headache

SuzieX

Followed the route to change to EE for phone and BB at the end of Aug... EE very helpful, BT a nightmare. BT tried to refuse to give me the code required for leaving... tried to sell me upgraded BT BB and sports (don't watch sports but they didnt listen)... tried to tell me they wouldn't let me keep my phone no... sent me incorrect bills... sent me more despite trying to sort it out... tried to charge me for what I didnt have... impolite... latest was (after had EE for weeks) got email confirming left BT, them immediately tried to set me up again... tried to charge me for cancelling today...

EE brilliant... sorting it out for me... have address to send bills to!

emerald21

SuzieX wrote: »

Followed the route to change to EE for phone and BB at the end of Aug... EE very helpful, BT a nightmare. BT tried to refuse to give me the code required for leaving... tried to sell me upgraded BT BB and sports (don't watch sports but they didnt listen)... tried to tell me they wouldn't let me keep my phone no... sent me incorrect bills... sent me more despite trying to sort it out... tried to charge me for what I didnt have... impolite... latest was (after had EE for weeks) got email confirming left BT, them immediately tried to set me up again... tried to charge me for cancelling today...

EE brilliant... sorting it out for me... have address to send bills to!

I'm thinking of moving from BT to EE but am not sure . I know BT aren t 100% with everything but I don't want to go from out of the frying pan into the fire lol. Do you find EE good ? There is a good offer on at the moment so it's either that or Sky but I don't even know what their broadband service is like as I've only ever been with BT .