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Money Saving Expert is mis-selling too

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Comments

  • I have been in contact with affiliate window and they keep telling me my £100 voucher is on the way! Still no dice! Tomorrow I will be lodging a complaint against MSE and Affiliate Window with both trading standards, advertising standards and maybe even off-com, I will also be contacting the press/watchdog

    Come on get it sorted MSE step up
  • domhardy wrote: »
    I'm in the same position as you - I've received the £100 M&S voucher but not the £92 voucher from Affiliate Window. However, I don't understand why you're blaming MSE - they publish details of the deal in good faith. It's Affiliate Window who have not fulfilled it.

    Have you taken this up with Affiliate Window? As the more of us that do, the better.

    If MSE market this as an exclusive offer! They are partnering and putting their reputation behind the offer giving it increased credibility! So they should help their customers sort things out!
  • Herbalus
    Herbalus Posts: 2,634 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Damienbove wrote: »
    If MSE market this as an exclusive offer! They are partnering and putting their reputation behind the offer giving it increased credibility! So they should help their customers sort things out!

    Yes MSE might be irked if they publish offers that don't work, but they obviously can't guarantee they're going to work because it's out of their control!

    And MSE don't have 'customers'. It's a financial journalism website that publishes offers and makes it very clear that everybody takes responsibility for their own decisions. MSE doesn't have the time to chase companies for you, but I hope you get it sorted.
  • EE
    EE Posts: 305 Organisation Representative
    Damienbove wrote: »
    I have been in contact with affiliate window and they keep telling me my £100 voucher is on the way! Still no dice! Tomorrow I will be lodging a complaint against MSE and Affiliate Window with both trading standards, advertising standards and maybe even off-com, I will also be contacting the press/watchdog

    Come on get it sorted MSE step up

    Hi Damien

    Sorry to hear you still havent had your voucher. Can you confirm which offer this was referring to? An EE one or Sky?

    If you would like to email me directly I can investigate this further for you. please email me on jade.taylor@affiliatewindow.com

    Thanks
    Jade- Representing EE
    Official Company Representative
    I am the official company representative of EE. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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