problem with my laptop

emweaver

Browntoa wrote: »

contents insurance would cover it if Dell refuse to repair (don't mention spillage to Dell when they come out )

is there any way of them telling though thats whats happened?

i honestly didnt see any tea go into the laptop just on the screen, i ws quick wiping it off and checked it several times.

superscaper

emweaver wrote: »

he wasnt drinking near it, he was walking past and accidents do happen. in all the yrs ive had laptops this has never happened so i didnt think to tell him not to walk past the sofa with a drink in his hand!

I think Sod's Law applies even more perfectly then.

superscaper

emweaver wrote: »

is there any way of them telling though thats whats happened?

i honestly didnt see any tea go into the laptop just on the screen, i ws quick wiping it off and checked it several times.

It's quite conceivable this has got nothing to do with the tea being spilled.

emweaver

thats what i thought. me and hubby are 99% sure no tea went into the laptop itself. it wasnt a full cup just a bit and it all went on the screen so if any did get in it would only be a lil bit.

didnt mean to snap earlier im just really annoyed with hubby

my sis spilt tea on bottom of her laptop few mths ago n even that worked fine after.

the error msg i 1st got wen it crashed was there was an error with software i had just installed or something alone those lines then when i turned it bk on got aq blue screen to say there was a prob with either hard drive or motherboard.

its in airing cupboard atm to see if i can dry it out, if that is the prob

superscaper

emweaver wrote: »

thats what i thought. me and hubby are 99% sure no tea went into the laptop itself. it wasnt a full cup just a bit and it all went on the screen so if any did get in it would only be a lil bit.

didnt mean to snap earlier im just really annoyed with hubby

my sis spilt tea on bottom of her laptop few mths ago n even that worked fine after.

the error msg i 1st got wen it crashed was there was an error with software i had just installed or something alone those lines then when i turned it bk on got aq blue screen to say there was a prob with either hard drive or motherboard.

its in airing cupboard atm to see if i can dry it out, if that is the prob

Well the symptoms you describe certainly give me the feeling that this is a completely independant problem. With it being so new I think you'd be well within your rights (although not 100% sure on that) to demand a replacement rather than a repair.

emweaver

i do hope so, have to wait unti monday though as technical support arent open on w/ends at all. for the amount ive paid for the extra warranty id expect them to be

emweaver

what do u think it could be?

the green power button comes on and the light next to it that matches symbol on hard drive cover comes on for 2 sec then goes bk off. after about 20 secs even the power button goes off.

when i last had a harddrive failure the pc powered on but took me to a page to say internal hardware failure. this time nothing is happening at all

superscaper

Could be a problem with the power supply unit or the motherboard is bust somewhere which isn't anything you'd be able to fix yourself anyway.