20p texts sent to phone - how to stop it?

kevtrader

I bought a PAYG Motorola C115 phone on T-Mobile from Amazon for £19.99 but I keep on getting texts about football that I don't want. I didn't sign up for them so I don't know how to stop them!

Has anyone got any ideas?

Thanks

Edinburghlass_2

Text back STOP to the number that is sending the texts.

kevtrader

Thanks for that but there's at least 3 different services from the number concerned and I don't know which one it is!

The problem is I didn't sign up for the service in the first place! I'm sure it came pre-loaded on the phone! Should I ask for the money back as I didn't subscribe to the service?

Thanks

jf2404

kevtrader wrote:

Thanks for that but there's at least 3 different services from the number concerned and I don't know which one it is!

The problem is I didn't sign up for the service in the first place! I'm sure it came pre-loaded on the phone! Should I ask for the money back as I didn't subscribe to the service?

Thanks

You could try, but they will probably just say their not liable, as far as their concerned, they have sold the phone and done their part of the deal.

If it says the companies name, try and search online to see if they have a site where you can unsubscribe.

But usually texting stop back to the sending number will cancel them.

good luck.

amazingkitkat

you can ask your network provider to stop those msgs!! and ask for refund coz u said u dunno where it came from. anyway, no harm to try

yeah yeah yeah.....reply your sms with "STOP" command

justpaper

a friend had the same problem he told his provider (vodapants) to stop the txts the rep said he could only stop ALL txts too his phone and not selected ones,. so my friend had to have all txts stopped it was 1£ a txt! the company was in italy there was no chance in getting them to stop sending the txt it was a shortcut option that had too be done

mr_poppit

you may find you need to change sim card if stop text dont work i got same prob ask shop were you got phone for new sim

fatboyonadiet

Had the same problem with a T-Mob phone they come from T-Mob themselves! Ring 150 and tell them to stop them they will do, now if only I could stop those costing me £1.50?!?!

lofty_2

just phone up your network and ask for a new number, I know o2 let you have upto 2 changes for free.