truphone and how many rings

Smokeyone

I have been very happy with the Truphone service especially with their low bills but over the last month or so I keep missing calls. This is because on my mobile I might get two rings before it goes through to voicemail or maybe three rings and sometimes even four rings.
Have spoken to Truphone loads of times and their customer service is nice to deal with and easy to get through to (no twenty minute waits) but the problem continues.
Even the Truphone lady I spoke to said she gets eight rings before voicemail. I keep missing calls. Truphone said they switched off voicemail but I still only get three rings maybe before the missed call sign appears on my phone -
Can anyone suggest a provider with low international call costs where you can turn off voicemail properly and have lots of rings
on your phone.
Thanks

System

The standard code is *61*[dest]*11*[sec]#

Either

*61*+447408888505*11*30#
or
*61*505*11*30#

then press call might work with [dest] being the voicemail number and [sec] being time until divert.

Smokeyone

Thank you for trying to help - tried your suggested codes - but the screen message was "there was a problem with this code".

matelodave

Which network are you on - when you find out then check their website or google to find the appropriate code to extend the ringtime.

Smokeyone

I am on Truphone and if you google other people have had the same problem..............

d123

Smokeyone wrote: »

I am on Truphone and if you google other people have had the same problem..............

Truphone isn't a network, what is the actual underlying network that it uses (which is what matelotdave is probably alluding to)?

Silk

d123 wrote: »

Truphone isn't a network, what is the actual underlying network that it uses (which is what matelotdave is probably alluding to)?

Vodafone over here as far as I'm aware

Silk

Silk wrote: »

Vodafone over here as far as I'm aware

thinking about it being Vodafone ...to change the ring time would be **61*505*11*30# then press the call button
an extra * before 61 that's in Heng's post

Smokeyone

Thanks for trying to assist - message received with the suggested code was - there was a problem with this code.. After lots of calls/e-mails with Truphone they now tell me that 20 seconds is their maximum and they cannot change it ...