Misco - accidental wrong price and all orders cancelled

mije1983

roytom wrote: »

Misco this week offered a 10 inch tablet very cheap - open box - they had hundreds of orders and have decided to cancel them. They say it was an error.

It was pretty obvious it was an error and not a genuine price though

roytom wrote: »

Placing the order is just a request to place an order, not a binding contract, as the customer is just making an offer that can be accepted by the seller.

I believe most, if not all, major online retailers now say that the contract is not concluded until the item is despatched.

roytom wrote: »

This is all very one sided by companies like Misco and very mean. I def won't be buying from them again.

If you won't be buying from companies with this policy, it will leave you with very few options!

wealdroam

gik wrote: »

...you suggested it might be an interesting article to roytom.

Indeed I did.

gik wrote: »

So what's your point?

My point was to draw Roytom's attention towards an article that he might find interesting.

Why do you even ask that?
As you say, I made the suggestion for Roytom's benefit.

deanos

come on it was a gamble and this time you didn't win , sometimes you do with misprices but not in this case

roytom

I was hoping to buy this cheap tablet for a friend - long story, unusual situation - I thought it was cheap but given that it was opened box, old-ish technology and low spec I assumed this Misco outfit was box shifting a purchasing mistake by them. Consolidators do get pallet loads of these that have been returned to catalogues or home shopping channels.

btw. I now see that Misco (never used or looked that them before) sell open box, older/dated, low spec tabs at quite high prices considering - I would do better getting a brand new up to date generic Android tab off eBay. I did that for a colleague a few months back and so far its been fine. Ie. new tab, supposedly with a 1 year full warranty.

SuperHan

roytom wrote: »

Misco this week offered a 10 inch tablet very cheap - open box - they had hundreds of orders and have decided to cancel them. They say it was an error. Funny that, as with another box shifter web site I found it impossible to cancel an order I had made in error despite the fact it had not been sent out yet.

Placing the order is just a request to place an order, not a binding contract, as the customer is just making an offer that can be accepted by the seller.

So they can just cancel all the orders and refund the money. That's what they say they will be doing.

But they will have taken or earmarked the money on the credit card so they can take it if they want.

This is all very one sided by companies like Misco and very mean. I def won't be buying from them again.

Its time this sort of thing got tested in court.

They can cancel until they post out if that's what their terms say, you can cancel up until 14 days after you've received, provided it's not been used (with some exclusions irrelevant to this situation).

No need to go to court, the rules are quite clear, and are in favour of the customer as you have longer to cancel the order than the retailer.

Whoever refused your cancellation was wrong, you should take them to court as they're the ones not playing by the rules.

Hintza

roytom wrote: »

Its time this sort of thing got tested in court.

Are you man enough to give it a go? Put your money where your mouth is!