The village hotel

hollydays

I noticed this also on their website ts and cs

Rather poor , they seem to be making a few mistakes.


5 day sale - rooms in January

****Please note we experienced technical issues with our email confirmations during the 5 day sale. Some confirmations stated that cancellations were available up to 4pm on the day of arrival, this is incorrect, all bookings made on the 5 day sale promotion are non refundable & non transferable**** Rates quoted include 1 nights room only based on 2 people sharing a standard twin/double room. Stay Thursday - Sunday. Bookings can only be made for stays between 01/01/14 - 31/01/14. Subject to promotional availability. These rates are applicable for new bookings only. Normal supplements apply for upgrades and single occupancy. Meals will be charged as taken for children. We reserve the right to amend this offer without prior notification. Full pre-payment required at the time of booking and this is non-refundable, non-transferable. These rates cannot be used in conjunction with any other offer. Normal Leisure Breaks Brochure terms and conditions apply.

duchy

Had you booked the Christmas party ? Eg was your stay to attend a function at the hotel ?

Caz3121

I assume this is the document http://www.theguide2surrey.com/Media/TG2/Menus/CHRISTMAS-AND-PARTY-PACKAGES.pdf?ext=.pdf

It states CHRISTMAS PARTY NIGHT STAYS from £59
Price includes bed and breakfast and is per room.
Quote promo code XMS when booking

If you had seen this you would have known that the £9 was a very obvious error

If you are not attending a Xmas Party there you could maybe try the XFF code (visiting Friends and Family) and see if it is better than the £99

hollydays

It's a strange site. They charge you £ 2.50 to use a credit card and whilst family rooms cost £49 in the sale, they then charge you a supplement for children.

pinky28

They always make mistakes had a similar one last year where I think it was £50 for a room including £30 food and drink voucher. Every time I tried to book online it said I couldn't have the deal - even though it was advertised. I went to the hotel to check (I drove past every day, I didn't go out of my way) and the staff told me the deal ended before December. So I sent an email to the website contact just to say it's still advertised can you fix this. They came back saying the deal was still on and phoned me to book it!
Really bad communication with staff I suspect.

cookie365

Have you ever stayed in a Village hotel?

If the ones in Coventry and Leeds are anything to go by (I'm a slow learner) £9 a night is about right.

bod1467

I've stayed at The Village in Cheadle a couple of times. Nothing wrong with it. (I wasn't paying mind - it was a business trip so expenses paid for it).