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Deposit Protection Service - shambolic service

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Comments

  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 10 Posts Combo Breaker
    A dispute has been raised with DPS.

    Would it also be appropriate for my son to send a letter before action to the LL in these circumstances.
  • anselld
    anselld Posts: 8,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    treetops wrote: »
    A dispute has been raised with DPS.

    Would it also be appropriate for my son to send a letter before action to the LL in these circumstances.

    Not really. Follow the dispute process. Unless either you or the LL want to go the court route instead there is no need for a letter before action.
  • theartfullodger
    theartfullodger Posts: 15,989 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    treetops wrote: »
    A dispute has been raised with DPS.

    Would it also be appropriate for my son to send a letter before action to the LL in these circumstances.

    Was the dispute raised by your son alone?
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 10 Posts Combo Breaker
    theartfullodger wrote: »
    Was the dispute raised by your son alone?


    yes Artful dispute was raised by my son , everything is in his name .
  • dimbo61
    dimbo61 Posts: 13,727 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    We use " mydeposits " as student landlords and can therefore refund the deposits quickly at the end of the tenancy
  • anselld
    anselld Posts: 8,738 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    dimbo61 wrote: »
    We use " mydeposits " as student landlords and can therefore refund the deposits quickly at the end of the tenancy

    That is no different. The L can refund the deposit quickly through DPS so long as there is no dispute.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    Part of the Furniture 10 Posts Combo Breaker
    Having received further incorrect advice from a representative from DPS , we are no further forward with this and have decided to go down the small claims route.
    We intend to send the LL a letter before action, does anyone know of a template that we can use, just something simple.
This discussion has been closed.
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