iSofas.co.uk

ryantcb

We are wanting to buy a DFS sofa. I thought I would look on eBay see if they are being sold used and see how well they had been holding up. I came across the seller iSofas. They have 100% positive feedback and selling the exact sofa we want but for only 30% of the cost. It is also brand new and free delivery.
We all know the saying if it appears too good to be true it probably is. So I thought I would come to the forum and ask if anyone here has used iSofa either through eBay or direct from their site? Are they legit? Are the real DFS sofas? Are they flawed? anything that could put a sceptic at ease.

Many thanks

TKPeters

The Website was setup in Jan 2013 by Rebecca Wedge

Based in Darlington & trading under the LTD names of EuroSofa Ltd & WinchWell Ltd from 15 Banks Road, Darlington, County Durham, DL1 1YF
which was a Pickfords removals warehouse

EuroSofa Directors
Short name Rebecca Wedge
Year of Birth: 1989
Short name Philip Stephenson
Year of Birth: 1993

Winchwell Directors
Short name Ian Fraser
Year of Birth: 1982
Whom runs GDF ACCOUNTANTS

The address on the website is; 15 swallow close, Darlington, Co Durham DL1 4RP
https://www.google.co.uk/maps/@54.5144466,-1.520326,3a,75y,117.88h,84.52t/data=!3m4!1e1!3m2!1sR-QuBecTOkY19HOjzKku3A!2e0

ryantcb

Thanks for that but I'm looking for buyer experiences.

TKPeters

The issue I was highlighting was 2 x different LTD co's trading from the same address with 25yr / 21yr old directors
& the website is showing a residential address, rather than the trading address & the company is now by the Accountants

Just make sure that you pay via Credit card, so if it does go titsup, you can get your money back

ryantcb

TKPeters wrote: »

The issue I was highlighting was 2 x different LTD co's trading from the same address with 25yr / 21yr old directors
& the website is showing a residential address, rather than the trading address & the company is now by the Accountants

Just make sure that you pay via Credit card, so if it does go titsup, you can get your money back

Oh ok thanks i missed that. Its through eBay so i guess there is some buyers protection through them. Also as mentioned they have a lot of feedback and its all 100% positive.

gollum007

From a very quick fish, they don't seem to be absolutely utterly dodgy.

Ebay account is seven years old, but only seems to have been selling sofas for ~2 years. (Lot harder to tell now they hide the dates :roll: )
A much smaller amount of sales prior to this, looks like general pawnbrokers tat for the most part.

The free data I can find on their accounts show they have £75,407 in cash and £43,911 in declared liabilities.

I'm 50/50 as to whether I'd buy. Nothing screams don't at me, and the prices are cheap, but not ridiculously so. They've clearly got cash in the bank too, which is decent.

On the flip side, the relative newness of the sofa side of the business and the age of the directors makes me a little nervous, especially as I'm sure the projected delivery data will probably slip. (I'd guess they're waiting until they have a container load and then bulk-ordering from some far east manufacturer, rather than DFS who will have effectively a constant flow of sofas)

-Gollum

TKPeters

I don't have their eBay ID to check that out, I thought your question was related to the website

girlycara

I very briefly worked for dfs. the quality isn't great but one statistic that was drummed into us, for every single customer that transacts, ie buys something, dfs spend just over £400 on advertising. so a £1000 sofa, effectively £400 of it is towards the tv ads for the never ending dfs sale. personally I wouldn't touch a dfs sofa value for money wise, but with margins that high when they sell old stock on to other companies that's why the prices can be so low, I don't know of this ebay company but I would question how a 21 year old and 25 year old director can have been trading for 7 years on ebay?

TKPeters

girlycara wrote: »

I don't know of this ebay company but I would question how a 21 year old and 25 year old director can have been trading for 7 years on ebay?

The eBay account belongs to the accountant Ian Fraser & he is 32yrs old, previous ID's; fraserian1 & gdf1982ian, before changing to homefurnitureoutlet2000 in May 2013 & the current ID in October 2013

The feedback on eBay seems to be good, with 8 non-positives in the last 12months, 6 of those have revised on 993 total feedbacks

paklaihung

We purchased a corner sofa from isofas in january delivered in feb.in 10mths the stitching is coming apart the cushions on the 2 seat part are sagging and the framework is creaking .nails are sticking out between the cushion and backpart.the sofa has always had throws over to protect .however tucking them inbetween is dangerous as you rip your fingers open.the stitching began failing in aug sept.framework about the same.£665 we paid for this sofa.company keep ignoring emails dont even bother using their contact us page as when i called them after 3 different numbers was told they just go to a file and never get answered.sent them our invoice with our numbers as requested told us it would be picked up in 1st week dec for repair stil waiting.emails are ignored until i told them citizens adv had been informed and they would pass to trading standards.that email was answered back in 3 mins saying if we took pics and gave contact details they would help.funny i have given details 3 times still no call.next step is local trading standards to come round to see nails and a report as it is dangerous for a 6yr old .expensive crap basically we want full refund as now we will have to find another sofa.

jewelwatson

bought corner suite less than year ago, springs have broke, rang them and they been picking it up for months now, and excuses after excuses, gettig sick of wasting my time ringing them, so been in touch with trading standards told me to write to them so waiting for a reply, have a 100% on ebay as when the suite came was over the moon with it, but now want to shot it were it belongs in a skip