EA's - is this 'normal'?!

jtr2803

Was busy typing a reply when EA came back and said offer accepted!

She is being nice today so I will play ball and they will accept an AIP from my broker plus payslips but hey, offer has been accepted so will see what happens then! :j

moneyistooshorttomention

silvercar wrote: »

The sad thing is that EA's lie. So your view of the other potential buyer was the one the EA chose to give you.

I have heard that comment about "How can you tell if an EA is lying? Their lips are moving" but, in all honesty, I do feel reasonably satisfied with the service I received from them. There were a couple of bits of minor level inefficiency I noticed but, by and large, I cant complain so credit where credit is due and I would use them again (even though I now live somewhere way away from them in the country).

Yep...they are a one-off type place and not a "larger chain" or even any sort of chain.

My solicitor on the other hand (who turned out to be a legal executive) I would "like words with" (strong ones....) and my removal firm (ie courtesy of their employees I encountered not being the worlds most honest...ahem.....) ditto.

SuzieSue

moneyistooshorttomention wrote: »

Yep...they are a one-off type place and not a "larger chain" or even any sort of chain.

That is probably why you are happy with them. In general, it is the larger chains that give EAs a bad name.

Mallotum_X

Dont send the payslips or AIP

Now they have an offer the agent should calm down anyway. Ask your broker to send an email to the agent to confirm you have an AIP in place plus deposit required for the offer made.

Dont give them any extra info.

halfone

For OPs ref, the Property Ombudsman's Code Of Practice for residential estate agents:

http://www.tpos.co.uk/downloads/TPOE27-2%20Code%20of%20Practice%20for%20Residential%20Estate%20Agents%20-%20Effective%20from%201%20August%202014.pdf

In particular:

9c By law you cannot make it a condition of passing on offers to the seller that the person wanting to buy the property must use services offered by you or another party. You must not discriminate, or threaten to discriminate, against a prospective buyer of the seller’s property because that person declines to accept that you will (directly or indirectly) provide related services to them. Discrimination includes but is not limited to the following:
• Failing to tell the seller of an offer to buy the property.
• Telling the seller of an offer less quickly than other offers you have received.
• Misrepresenting the nature of the offer or that of rival offers.
• Giving details of properties for sale first to those who have indicated they are prepared to let you provide services to them.

and:
10b You must put all offers to your seller client even if the prospective buyer has not been financially qualified at that stage.

Apologies for the lengthy quoting...basically, they're not meant to discriminate against you in any way if you don't want their financial services. Although to be fair to the EA, section 10a does say that after an offer they have to take reasonable steps to determine your financial status. The ombudsman does not seem to require that you get an AIP provided by the selling agent, however. She is skirting on thin ice there, I think, and I like princeofpounds' suggestion.

Hope that helps, best of luck with the negotiations

Edit: Just seen your offer has been accepted - :T excellent news and all the best for the rest of the process.

ACG

Estate agents can and should ensure the client is good for the money. There is nothing to state how this can/should be done.

However, most treat it as a way to cross sell and there is absolutely no requirement to use their broker. I would suggest that you agree a price with them and THEN provide bank statements payslips and your agreement in principle from your own broker.

If their agent tries to do another agreement in principle tell them they cant.

If this becomes an issue, advise them you are reporting them to trading standards and knock on the door of the vendor explain the situation to them how their brokers are potentially proeventing a sale because they want to cross sell.

Gordon_Hose

We made appointments with the in-house financial advisor's, then just didn't turn up.

That showed them.