Can I refuse to pay a claims company their fee??

[Deleted User]

Laney77 wrote: »

Post #2 meaning YOUR post??!!

I didn't post #2

Bye! :A

Terrymclkidd

some months ago HYC phoned me asking if I've have ever had PPI a insisted I never had But they offered to look to it for me so to get rid of them I gave them some details, weeks passed and I got a letter from my bank saying they had received A letter saying HYC had requested information saying they had been instructed to act on my behalf, then some days later a letter from HYC saying they had started processing my claim but they were aware the claim has been started with another claims management company, and would I sign the letter below to confirm them my wish for HYC to be the sole agent in this purpose. I never signed this and still have the letter.they are now requesting 20% of my refund,I only ever agreed for them to look into it not to process any claim.what can I do to stop this harassment.I have never signed any agreement with any claims management company.

Nasqueron

Terrymclkidd wrote: »

some months ago HYC phoned me asking if I've have ever had PPI a insisted I never had But they offered to look to it for me so to get rid of them I gave them some details, weeks passed and I got a letter from my bank saying they had received A letter saying HYC had requested information saying they had been instructed to act on my behalf, then some days later a letter from HYC saying they had started processing my claim but they were aware the claim has been started with another claims management company, and would I sign the letter below to confirm them my wish for HYC to be the sole agent in this purpose. I never signed this and still have the letter.they are now requesting 20% of my refund,I only ever agreed for them to look into it not to process any claim.what can I do to stop this harassment.I have never signed any agreement with any claims management company.

Ask them to provide a contact with a signature (it must be a signed one on paper) that says you agree to have them as your representative. If they cannot provide that, report them to the Legal Ombudsman


Did you use a claims firm at all?

[Deleted User]

Terrymclkidd wrote: »

I only ever agreed for them to look into it not to process any claim.what can I do to stop this harassment.I have never signed any agreement with any claims management company.

Thread is from 2014.
Regulation is stricter now, but not to the extent of allowing anyone who agrees a contract to simply refuse to pay..

However, if the Claims Company has no "wet" signature on a contract, it will be difficult for them to enforce it.

Terrymclkidd wrote: »

they were aware the claim has been started with another claims management company

So you effectively employed TWO Claim Management Companies:eek:

Approach the Legal Ombudsman for advice and assistance..

Terrymclkidd

I only recall speaking with one claim company via phone, never signed any paperwork confirming them to act on my behalf.

arbab

if there were some problem dealing with your ppi claim with this company let them take you to the court you can explain to judge the whole situation and the only they can claim extra is court fee they have paid

[Deleted User]

Old thread bumped for no reason.