We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
laptop stopped working
sithmaster
Posts: 305 Forumite
in Techie Stuff
hi all my partners laptop has stopped working.
its a Packard bell easynote tj71
the power light comes on but display is blank no hdd light (hdd spins up but nothing else) case fan does not run
what could be the problem?
thank you
its a Packard bell easynote tj71
the power light comes on but display is blank no hdd light (hdd spins up but nothing else) case fan does not run
what could be the problem?
thank you
0
Comments
-
take battery out, unplug charger, and hold down the power button for about a minute. Then, plug in charger (leaving battery out for now) and try to power it up.......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple
0 -
-
was it in Hibernate last time it was used? Can you get into the BIOS at all?......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple0 -
was it in Hibernate last time it was used? Can you get into the BIOS at all?
no it worked perfect last time, shut down properly.
now nothing on screen, no beeps, on closer inspection of case fan it does spin for about 5 secs then stops, apart from that the only this that is on is the power light and charger if battery and power is in0 -
sounds like it's a motherboard fault
......Gettin' There, Wherever There is......
I have a dodgy "i" key, so ignore spelling errors due to "i" issues, ...I blame Apple0 -
-
I was thinking the same, just wanted another opinionsounds like it's a motherboard fault
It's 5 years oldnearlyrich wrote: »How old is it?0 -
What is the full model number? It may need a BIOS recovery.0
-
NiftyDigits wrote: »What is the full model number? It may need a BIOS recovery.
Packard Bell easynote tj71-rb-055uk0 -
First of all, you can try setting the BIOS to defaults.
I think that you may need to press F2 to enter the BIOS setup.
If that doesn't make a difference, we can create a bootable USB drive in order to flash the BIOS. The latest BIOS is here
If still no go, we can create a Crisis Disk for a BIOS recovery.
Don't worry, I'll guide you through what you don't understand.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards