Strange phone no. on my bill

bigms

Our recent quarterly bill included the following charged call:

"Mon 21 Jul 14: 17 0333 2540584 Special Svce 3.00.01 £10,900"

i.e.a charge of £10.900 for a 3 min call!!!

BT insist I made this call, but are unable to give me any information as to who owns this number.

I have looked on the Internet and it appears to be a mobile number either from Schwedt/Oder in Germany, or possibly Pakistan - but I'm not very good at roaming the Internet --

I don't keep a record of calls I make so there is a faint possibility that I may have made this call - but certainly not to Germany or Pakistan.

Could this be one of those scam calls?

I would like to get to the bottom of this mystery, so if it is my fault I don't repeat it!!

Thank you

notbritishgas

bigms wrote: »

Our recent quarterly bill included the following charged call:

"Mon 21 Jul 14: 17 0333 2540584 Special Svce 3.00.01 £10,900"

i.e.a charge of £10.900 for a 3 min call!!!

BT insist I made this call, but are unable to give me any information as to who owns this number.

I have looked on the Internet and it appears to be a mobile number either from Schwedt/Oder in Germany, or possibly Pakistan - but I'm not very good at roaming the Internet --

I don't keep a record of calls I make so there is a faint possibility that I may have made this call - but certainly not to Germany or Pakistan.

Could this be one of those scam calls?

I would like to get to the bottom of this mystery, so if it is my fault I don't repeat it!!

Thank you

This is what I think has happened.
The call was made to 03332540584 which is a charged at BT's standard rate (01,02,03 numbers). I presume the cost was £10.90 not £10 thousand!
The call was made at 2.17 pm on a Monday and lasted 3 hours not 3 minutes.
I also assume you are on a included call package given you up to 1 hour free, but after 1 hour you are charged at the BT rate of 9p per minute.
So the remaining 2 hours were charged at 9p given a rough total of £10.80.

So did you make a 3 hour call. Why not ring the number to see who it belongs to.

[Deleted User]

notbritishgas wrote: »

Why not ring the number to see who it belongs to.

Seems wise. Three hour call though?

bigms

Can anyone tell me how to check up on a strange number on my BT phone bill?
It's 0333 2540584 and I am charged £10.900 for 3 mins.
I am sure I haven't called such a number - and only my husband and I use this phone.
It appears from the internet that it's either from Schwedt/Oder in Germany, or Pakistan.
Has anyone any idea how I can trace this?
BT are adamant that it's my call.
Can you help me solve this mystery?
Thanks

Inner_Zone

Was this not already answered on your previous post:

https://forums.moneysavingexpert.com/discussion/5063963

McKneff

Why don't you ring it and find out who is on the other end of the phone.


03 is just a normal number and charged as such.


I think you are possibly misreading the bill as the other poster says.

enfield_freddy

"this number is not in service" ,

[Deleted User]

enfield_freddy wrote: »

"this number is not in service" ,

I don't encourage anyone to call numbers given out over the 'net, particularly when the OP is claiming they have been charged £10.90 for a three minute call
https://forums.moneysavingexpert.com/discussion/5063963

enfield_freddy

yes , but I have a call ban on non UK numbers , and the number was in the uk

Heinz

allamerican wrote: »

Hey, great post, i have been taking a Dallas phones for changing my business style.

!!!!!! was that all about?

jhp

Its a UK 03 number that is not in service and is allocated to the supplier Colt Telecom

http://www.telecom-tariffs.co.uk/codelook.htm?xid=210115&number=0333254

Suggest you ask BT how you could have rung it,given that its not a working line.