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Slow Laptop

Cotta
Cotta Posts: 3,667 Forumite
in Techie Stuff
Hi All,

I just checked the thread for diagnostics and it seems to have been removed.

My laptop is slow at times and certain pages such as Facebook can be very slow to load up properly. I've ran AVG and Spybot but none have resolved the problem, what else is recommended?
«13

Comments

  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Brand name and full model number?
  • Cotta
    Cotta Posts: 3,667 Forumite
    NiftyDigits wrote: »
    Brand name and full model number?

    I'm using a Samsung laptop, R540-JA05UK.
  • borse2008
    borse2008 Posts: 131 Forumite
    Ninth Anniversary 100 Posts Combo Breaker
    Cotta can you tell me what operating system your using and if you know the spec, have you installed anything you recall recently you know that could slow it down, or have you tried to have a spring clean of your apps and see whats installed to uninstall.
    Kind Regards,
    Arron
    Gadget Geek on Smartphones, Android and Apple, Windows, Apple Mac
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    borse2008 wrote: »
    Cotta can you tell me what operating system your using and if you know the spec, have you installed anything you recall recently you know that could slow it down, or have you tried to have a spring clean of your apps and see whats installed to uninstall.
    Intel® Core™ i3-370M Dual Core Processor
    15.6" HD Screen
    Windows 7 Home Premium Edition 64-bit
    3GB RAM
    500GB HDD
    DVD Rewriter
    Integrated Graphics
    NP-R540-JA05UK

    Have a go at helping her to clean up. I'll take a rest :)
  • Cotta
    Cotta Posts: 3,667 Forumite
    NiftyDigits wrote: »
    Have a go at helping her to clean up. I'll take a rest :)

    How did you get that?
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Cotta wrote: »
    How did you get that?

    From the model number.

    I stopped analysing malware issues some time ago, preferring to concentrate on other issues.

    Perhaps begin with running Malwarebytes AntiMalware and then selecting to remove all issues found.
    You should also reset your Browser. Check Google for how to do this.

    If still no improvement after this, we can take a closer look.
  • Cotta
    Cotta Posts: 3,667 Forumite
    NiftyDigits wrote: »
    From the model number.

    I stopped analysing malware issues some time ago, preferring to concentrate on other issues.

    Perhaps begin with running Malwarebytes AntiMalware and then selecting to remove all issues found.
    You should also reset your Browser. Check Google for how to do this.

    If still no improvement after this, we can take a closer look.

    OK Malwarebytes AntiMalware trial version ran, laptop is still a bit sluggish with Youtube videos stalling and Facebook difficult to access.
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Cotta wrote: »
    OK Malwarebytes AntiMalware trial version ran, laptop is still a bit sluggish with Youtube videos stalling and Facebook difficult to access.

    Did it find any items? Did you remove them? Did you reset your Browsers?
  • Cotta
    Cotta Posts: 3,667 Forumite
    NiftyDigits wrote: »
    Did it find any items? Did you remove them? Did you reset your Browsers?
    Some items found and removed, how is the browser re-set? I'm using Firefox.
  • NiftyDigits
    NiftyDigits Posts: 10,459 Forumite
    Cotta wrote: »
    Some items found and removed, how is the browser re-set? I'm using Firefox.

    As advised in my post; click here
This discussion has been closed.
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