Downgrading 3 contract

neilpm

Hi,

I'm just over 15 months into a 24 month contract with 3. I've grown tired of never having a signal in the 3 main places I use my phone.

I called 3 to downgrade my contract (as per the information on this site)

However, 3 tell me that I'm unable to downgrade my contract until the 24 months is up. Is this correct?

Thanks

Neil

grumbler

neilpm wrote: »

I called 3 to downgrade my contract (as per the information on this site)

Don't believe in everything published on this website. Outdated information is not uncommon, and they keep ignoring all requests to update it.

Jon_01

Most of the networks stopped allowing downgrades within the minimum term some time back. As the G man says above, not all the info on here is anywhere near up to date...

neilpm

OK, thanks for the info.

pooch

neilpm wrote: »

Hi,

I'm just over 15 months into a 24 month contract with 3. I've grown tired of never having a signal in the 3 main places I use my phone.

I called 3 to downgrade my contract (as per the information on this site)

However, 3 tell me that I'm unable to downgrade my contract until the 24 months is up. Is this correct?

Thanks

Neil

Are you referring to this old MSE article?

http://www.moneysavingexpert.com/phones/cancel-mobile-contracts

If you look at any (most?) MSE articles, it willl show at the top RHS the last date it was updated.
In this case, 15-Mar-2011 :eek:

That should give you a clue

Here is a more up to date articel (last updated 19-Sep-2014)
http://www.moneysavingexpert.com/phones/mobile-phone-cost-cutting#cancel

It indicates you can only cancel your contract with Three early if you have issues with coverage.