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Can't connect to Internet though email works fine

2

Comments

  • Don't worry about us.

    What's life without a challenge? :)
  • Can you open the windows control panel, select 'Network and Internet' then click on 'Internet options'.

    This will open a new window, click on the 'Connections' tab and at the bottom 'LAN settings'. There will be a section listed 'Proxy Server', if this is ticked then untick and try again via Internet Explorer.
  • Can you open the windows control panel, select 'Network and Internet' then click on 'Internet options'.

    This will open a new window, click on the 'Connections' tab and at the bottom 'LAN settings'. There will be a section listed 'Proxy Server', if this is ticked then untick and try again via Internet Explorer.

    Thanks for your suggestion. I went and checked the LAN settings, and the Proxy Server was unticked. So I ticked it and it wanted a lot of detail I don't understand. So I unticked it again. Anyway, tried IE again and still no connection.

    Have to go out for a while now, its a Work Day at our allotments. So will be doing a different kind of digging for a while! ;) Will prob be trying to sort out computer again later, though might just give up on it and read the paper instead!

    Thanks for help so far - at least we've ruled out some stuff I guess.
  • noh
    noh Posts: 5,819 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    It sounds like a DNS problem.
    Try changing the DNS server from auto to manual using the google DNS settings.
    Instructions here
    http://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/
  • kwikbreaks
    kwikbreaks Posts: 9,187 Forumite
    Could be but seems strange that it just started giving a problem for no apparent reason. The exact wording of any browser error message rather than just "doesn't work" is going to help.
  • ukmaggie45
    ukmaggie45 Posts: 2,968 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    noh wrote: »
    It sounds like a DNS problem.
    Try changing the DNS server from auto to manual using the google DNS settings.
    Instructions here
    http://www.howtogeek.com/164981/how-to-switch-to-opendns-or-google-dns-to-speed-up-web-browsing/

    Thanks noh. I tried it but it didn't work... But a bit knackered after being at allotment this afternoon, so possibly I didn't manage it right. I'll double check tomorrow if I get time - the 4 year old GrandSons (twins) are coming for lunch :eek: ;) so suspect may well be past anything by the time they head for home! :rotfl:
    kwikbreaks wrote: »
    Could be but seems strange that it just started giving a problem for no apparent reason. The exact wording of any browser error message rather than just "doesn't work" is going to help.

    Thanks kwikbreaks, I'll get the exact browser message next time I head down to the living room. I think it says "Cannot connect to the Internet", but couldn't swear that's the the *exact* words. I'll check. But there's a button underneath that says More, which I think says to check Firewall settings, which I've done. Several times! :rotfl: I'm the eternal optimist! :rotfl:

    I must say how much I appreciate the help all you folks are offering. :) You are all wonderful! :A :A :A :)
  • noh wrote: »
    It sounds like a DNS problem.

    In my experience (and I've had the problem a good few times myself) a DNS problem usually affects some sites.

    According to the OP, all sites are inaccessible.

    That said, a DNS flush is always worth a try.
  • ukmaggie45
    ukmaggie45 Posts: 2,968 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    I took some screenshots of the error message in Chrome. Hope this works! :rotfl:

    15296619831_abec88e820_z.jpgScreenshot 1 by ukmaggie45, on Flickr


    15113065150_dc4b1ce265_z.jpgScreenshot 2 by ukmaggie45, on Flickr

    Probably a bit small to read easily, but I think you can click through to see the full size stuff.
  • type in http:// "No Space Between / <-- and 74 -->" 74.125.230.87 in your browser .... that is one of google.co.uk addresses or just 74.125.230.87
    let us know
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 tracker again+ Octopus Intelligent Flux leccy
  • dogmaryxx
    dogmaryxx Posts: 2,446 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Maybe this bug in some Chrome versions though other browsers should be working ok

    Here's a temporary fix posted at Re: Issue 399968 in chromium:

    Regedit and...

    Changing HKEY_CURRENT_USER\Software\Google\Chrome\BLBeacon\state from 1 to 0 works

    https://productforums.google.com/forum/#!msg/chrome/sqbUIdY2dnA/w7eViKDdUN8J

    http://code.google.com/p/chromium/issues/detail?id=399968
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