Lloyds unscruplous sales tactics -is this allowed??

Archi_Bald

Bantex wrote: »

Blame Carney for the low rates.

How would you blame Carney for the low rates? Why would you not thank him (or someone else) for the low rates?

I am a saver/investor, btw.

Herbalus

Bantex wrote: »

Most are paying above BoE base rate which is unusual I believe. Blame Carney for the low rates.

Would you thank Carney if he instigated a 3% base rate rise which would cause millions of people's mortgages to become unaffordable?

PeacefulWaters

Herbalus wrote: »

Would you thank Carney if he instigated a 3% base rate rise which would cause millions of people's mortgages to become unaffordable?

If 3% would make it unaffordable they should never have borrowed in the first place.

Bantex_2

Herbalus wrote: »

Would you thank Carney if he instigated a 3% base rate rise which would cause millions of people's mortgages to become unaffordable?

Yes.

The idiots that overborrowed throughout the world are what caused most of the problems we are now in.

Anyone who cannot afford a 3% base rate should not have taken out the loan.

I believe bailing out the !!!!less just causes problems for the future.

pmduk

Archi_Bald wrote: »

Banks, shops, car dealers, market stall holders, internet sites etc etc etc all are allowed to try and sell you as much as they like. You are the only one who has the right to decide what you want to buy.

Let's face it, they have a duty to sell to you. You are the one with a duty to yourself, and your wallet.

chambta

It might have helped if they'd actually discussed the overdraft in question. That is assuming they didn't.

robertcarrick27

I have had the same experience with Lloyds recently. This guy phoned me from my branch to tell me he had reviewed my loan account and as my credit score with the bank was so good, he could save me thousands on my existing loan.

I made an appt to see him the following day. As we went into his office, he told me came into work this morning and had a terrible shock!! What on earth could have happened to the poor chap, I asked myself? He told me that when he went to check on my details, my rating had changed overnight, and he could not longer do anything for me...but did I want a credit card from them?

I dont know how I kept my cool...I told the guy I had never been so insulted!!

Looking to leave Lloyds now...they have treated me with nothing but disdain and contempt!!

jonesMUFCforever

robertcarrick27 wrote: »

I have had the same experience with Lloyds recently. This guy phoned me from my branch to tell me he had reviewed my loan account and as my credit score with the bank was so good, he could save me thousands on my existing loan.

I made an appt to see him the following day. As we went into his office, he told me came into work this morning and had a terrible shock!! What on earth could have happened to the poor chap, I asked myself? He told me that when he went to check on my details, my rating had changed overnight, and he could not longer do anything for me...but did I want a credit card from them?

I dont know how I kept my cool...I told the guy I had never been so insulted!!

Looking to leave Lloyds now...they have treated me with nothing but disdain and contempt!!

The best way to hurt the bank is to apply elsewhere to see if you can save money.

Lily-Rose_3

jmb1 wrote: »

Hi guys. Lloyds rang the other day and told us they were wanting to set up a meeting to 'discuss my bank account and your overdraft' and could we come in for a meeting. Thinking this might be something serious or problematic with my current account we duly arranged to go in at 3pm the following Wednesday.

On arrival at 3pm the 'account manager' assigned to me didnt appear until quarter past and when she did, no apology for the wait, but thats another matter. What she then told me is what I wonder is allowed; she basically wanted to sell me all sorts of Lloyds services, nothing to do with my overdraft facility or account health.

What I found more unbelievable was that she produced a print out of my bank account statement and had highlighted direct debits to for eg insurance companies, external credit cards, even payments to and from my partner, from which she then attempted to tell me how much I could save if I use their services instead, and even trying to get my partner to move bank to them, asking how much he earns etc etc.

I felt this an invasion of privacy and a very underhand to bring me in under the pretense of needing to discuss an urgent matter only to be brought in using my time and travel costs just to have her try to sell me their products and services.

Are they allowed to do this? Particularly I mean going through my finances in order to try to sell me their products instead??

Sorry to hear this has annoyed you so much, but I don't think there is much you can do.

HOWEVER, I can tell you that when *I* used to be with Lloyds, they did EXACTLY the same to me (and my husband,) several times. All the bits I have bolded sound familiar to me.

It is soooooo annoying. This one time, they got me in (in this manner) and tried to convince me that if my husband died, that ALL the accounts would frozen (we had 3) and that I would have no access to money for up to 2 months while 'everything was sorted.'

So they said they would set up an insurance for it, that would pay me an instant £2000 when he dies!!! It was £30 a month, and HE would need to take it out too.

I said I would think about it. A day later, I found it was rubbish, and only accounts in HIS name may be frozen, but only for a week or so. All 3 accounts were in both names, so they were talking poo!

Steve_xx

Lily-Rose wrote: »

Sorry to hear this has annoyed you so much, but I don't think there is much you can do.

HOWEVER, I can tell you that when *I* used to be with Lloyds, they did EXACTLY the same to me (and my husband,) several times. All the bits I have bolded sound familiar to me.

It is soooooo annoying. This one time, they got me in (in this manner) and tried to convince me that if my husband died, that ALL the accounts would frozen (we had 3) and that I would have no access to money for up to 2 months while 'everything was sorted.'

So they said they would set up an insurance for it, that would pay me an instant £2000 when he dies!!! It was £30 a month, and HE would need to take it out too.

I said I would think about it. A day later, I found it was rubbish, and only accounts in HIS name may be frozen, but only for a week or so. All 3 accounts were in both names, so they were talking poo!

Your experience is not untypical of the bare faced lies that these bankers often peddle in order to sell insurance.