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Lloyds unscruplous sales tactics -is this allowed??
Comments
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Well I'm sure that the OP was told bare faced lies.
What Lloyds should have said to the OP is that they would like to discuss the purchase of products, because that's what the reality of the invite was. Had Lloyds done this then the OP would very likely have said no thanks and time would not have been wasted on both sides.
I learn the art of declining that offer ....
If they call me I will say.
I have been in such kind of meeting a few times but I do not need any of product they offer me ....Because I do not want to waste your time AS WELL AS MY TIME I prefer not to attend that review meeting. Thank you for the offer anyway ....
They will close the conversation as soon as they realize they are just wasting their time talking to me .... Sorted ...0 -
I learn the art of declining those offe ....
If they call me I will say.
I have been in such kind of meeting a few times but I do not buy any of product they sell to me ....Because I do not want to waste your time as well as my time I prefer not to attend that review. Thank for the offer anyway ....
They will close the conversation as soon as they are wasting their time talking to you as well .... Good Bey ....
Yes, you're right, that just what I do when I receive these types of calls from banks.
The OP was obviously caught out. I can understand them feeling miffed if they thought there may be something amiss with their account and then made a special arrangement to attend only to be bombarded with sales tactics.0 -
There's nowt "free" about banking. Don't be under the illusion that it's all free when interest rates to savers are so shamefully low.
Of course it's not free - Lloyds pay 4% on their Club current account, 4% on the Club monthly saver, and 3% on their old monthly saver.This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com0 -
I think you're losing the context of the original comment about 'free', which was "It's all free banking, you don't pay for it", i.e. they don't charge the account holder for the provision of a current account. Of course it costs the banks money to run these, but they don't pass those costs on to account holders (who stay in credit) so they are indeed free in the sense the comment was made....No there isn't anything free about current accounts. Banks don't run for free. For every interest bearing current account there may be several more that pay nothing.0 -
Well I'm sure that the OP was told bare faced lies.
As above, you don't have enough information available to support that conclusion! However, if OP believes this to be the case then it would be worth raising a formal complaint and pulling the recording of the original phone call - it would surprise me if this wasn't scripted carefully though....0 -
If it was a branch phone call I doubt very much if the calls are recorded.0
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The OP has a point. I'm pretty sure I've read that any financial service cannot use your statement info and especially direct debits as a tool to sell you things.. If you offer up that you have a service you are paying for then I think they can but they can't use these as leads.Thanks to all who post here:beer:0
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worriedindebt wrote: »The OP has a point. I'm pretty sure I've read that any financial service cannot use your statement info and especially direct debits as a tool to sell you things.. If you offer up that you have a service you are paying for then I think they can but they can't use these as leads.
Reality check time.
It's a fact that the bank you have your account(s) with has details about your transactions. There is no point in arguing they shouldn't have those details as they couldn't operate an account for you without having the details about your account.
Some people will complain if the bank never tells them about potentially better / different ways to handle the money that goes through the account.
Some people will complain if the bank ever tells them that there is potentially a better way to handle the money that goes through the account.
Some people don't need any bank to tell them anything about ways you can handle your money (that would be me), others will benefit from discussions with their bank(s).
As has already been mentioned, you can opt out of "marketing" at Lloyds and others if you don't want to be sold to.
Banks, shops, car dealers, market stall holders, internet sites etc etc etc all are allowed to try and sell you as much as they like. You are the only one who has the right to decide what you want to buy. Don't buy if you don't want or need a product. Don't blame others if you have bought something you didn't really want. Stop making others responsible for your decisions. Assume responsibility for the decisions you make for yourself. Learn to say no if you mean no.0 -
No there isn't anything free about current accounts. Banks don't run for free. .........
Factually incorrect, or in your language 'a bare-faced lie'.
I have two current accounts with a major high street bank, have had them both for over 30 years and have never paid a single penny in account charges.That is the definition of free current accounts.The questions that get the best answers are the questions that give most detail....0
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