Santander Loan

RuthnJasper

Am currently on hold with Santander... augh! They just put the 'phone down on me.

God, I hate them.

[Deleted User]

RuthnJasper wrote: »

Am currently on hold with Santander... augh! They just put the 'phone down on me.

Frustrating...

RuthnJasper

Moneyineptitude wrote: »

Frustrating...

Yes, and I was being all nice and everything... I rang back and got through to a "supervisor"... spouting the usual spiel until I quoted back what the Ombudsman's team had said to me. Apparently they are now looking at it "with urgent priority".

Of course they are. And I've got laser cannons for eyes... :wall:

osymandus

I had a quick letter reply from Santandar about a car loan I had with them , they acknowledged i had PPI on it and said my claim was successful, however due to teh repayment exceeding the policy value and it having a £60 repayment a month every time i didn't claim their not giving me the money back ??

I'm calling the Ombutasman me think !!!

societys_child

osymandus wrote: »

I had a quick letter reply from Santandar about a car loan I had with them , they acknowledged i had PPI on it and said my claim was successful, however due to teh repayment exceeding the policy value and it having a £60 repayment a month every time i didn't claim their not giving me the money back ??

I'm calling the Ombutasman me think !!!

::huh: Are you saying you've successfully used the policy to cover you, when you were unable to make the monthly re-payments?

Nasqueron

Osymandus, if you made a claim on the PPI they won't give you the money back as sell as the claim payments - that is having your cake and eating it. They would refund payment if it was less than you were paid out but you can't really be expecting to make a claim on insurance and then get payment of the insurance back as well surely?

osymandus

Sorry I forgot to put the reason (dyslexia ). I bought it to cover for sickness , now that happened . But they said i wasn't covered (Depression was not covered ) , however an odd clause existed that if a parent was dying it paid out (very nice lady at the time informed me ).

Apologies for not putting up the full the details . Also They simply replied to me with out me putting my reasons or claim to claim in written form . I phoned asked if i had the PPI on it , they said yes would investigate and next thing I know i got this .

So really I'm checking in case it's some odd way to get round it (some research on here has suggested Santandar have been know to do this ) and to really get it probably explained to me , the letter is slightly confusing

sun73

Orville wrote: »

Hi,

This is just more of a feeler request at the moment..

I had a loan with santander (joint) around 5 - 6 years ago. It was 36 x 540 in re-payments.

At this moment i can't find any more info on it, although i am sure this is somewhere.

I know we had insurance. What i don't know is what the monthly amount for the insurance would have been.

Shot in the dark I know, but any ideas?.

If your loan was only six years ago Santander may still have some info about it, have you phoned them? Failing that try a SAR if you cannot find the documents in your own archive.




Are you sure it was a monthly ppi payment and not single upfront premium?