Windows in app purchases

mrs_puddleduck

I have just received an email saying a payment of £86.00 has come out of my account for monster crafter crown , I had no idea there wEre in app purchases in this game and my 8 year old must have thought he was buying with play money not real money .
Does anyone know if I can get a refund

marliepanda

mrs_puddleduck wrote: »

I have just received an email saying a payment of £86.00 has come out of my account for monster crafter crown , I had no idea there wEre in app purchases in this game and my 8 year old must have thought he was buying with play money not real money .
Does anyone know if I can get a refund

Probably not. I assume you put in your credit card details then did not require any sort of password input to make purchases.

I'd suggest unlinking your credit card details from anything you let your 8 year old access.

However, just looking at some recent Google and Apple court cases you could have a try and ask on the wave of those recent cases.

mattyprice4004

So is it not your fault not passwording your phone, having any security for in app purchases or having credit card details on file?
It's always someone else's fault...

Esqui

If its Windows 8 store, go into the store app, go to My Account and turn on "always ask for your password when buying an app"

JethroUK

mattyprice4004 wrote: »

So is it not your fault not passwording your phone, having any security for in app purchases or having credit card details on file?
It's always someone else's fault...

No it isnt his fault that imoral leeches pray on 8 years olds just because it is "possible"

Its not up to parents to be forever vidgulent about the theiving, scheming methods used by corporations in electornics

It is up to those corporations to make a Crystal Clear contract* with an *an adult* and it is the corporations responsibility to make sure they are *making a contract with an adult*

Corporations cannot hide behind ignorance when they fully intend to "sell" to minors though the backdoor

Hence why the law is hot on their tales - and measures will be in place as soon as they can resolve the mechanics

If your moral compass is slighly out of line you need to more upto date with current legislation - and youre on the wrong forum

giraffe69

They maybe leaches by when a simple solution is to password protect a credit card or to remove it why make it a problem.

lucy03

giraffe69 wrote: »

They maybe leaches by when a simple solution is to password protect a credit card or to remove it why make it a problem.

As it often isn't that simple. I didn't realise that because I had bought something from Google on my laptop that my card number had been stored and I could buy apps from the Google Play store without having ever entered it on the phone. This was actually quite convenient and perhaps I'd double-check if I gave my phone to someone else to use but the law doesn't necessarily require the consumer to have a full understanding of the options available to them.

shaun_from_Africa

JethroUK wrote: »

Its not up to parents to be forever vidgulent about the theiving, scheming methods used by corporations in electornics

Hence why the law is hot on their tales - and measures will be in place as soon as they can resolve the mechanics

Surely the problem in hand shows that until the law has actually been changed and isn't just in the discussion stage then it is up to parents to be vigilant about what could happen with their money.

Money-Saving-King

JethroUK wrote: »

Its not up to parents to be forever vidgulent

There's a 7 year old in Wiltshire who could have caused a massive plane crash recently killing hundreds because of non virulent parenting.

http://www.bathchronicle.co.uk/Laser-pen-jet-drama-boy-7-told-police/story-22878613-detail/story.html

Whether parents like it or not it's their responsibility to be vigilant. If you can't to that or aren't prepared then don't have children.

halibut2209

Money-Saving-King wrote: »

There's a 7 year old in Wiltshire who could have caused a massive plane crash recently killing hundreds because of non virulent parenting.

On this board, we don't deal with "could have"s

SuperHan

JethroUK wrote: »

No it isnt his fault that imoral leeches pray on 8 years olds just because it is "possible"

Its not up to parents to be forever vidgulent about the theiving, scheming methods used by corporations in electornics

It is up to those corporations to make a Crystal Clear contract* with an *an adult* and it is the corporations responsibility to make sure they are *making a contract with an adult*

Corporations cannot hide behind ignorance when they fully intend to "sell" to minors though the backdoor

Hence why the law is hot on their tales - and measures will be in place as soon as they can resolve the mechanics

If your moral compass is slighly out of line you need to more upto date with current legislation - and youre on the wrong forum

I disagree.

If you do not understand the technology sufficiently, you should not be letting your child play with it. More importantly, because of the dangers of the internet.

If you don't understand how such things work, you also don't understand whether you child is communicating with others online as part of the game, which obviously presents entirely different dangers, but it's the same premise.

It's always best to let children play in an offline or airplane mode. No purchases can be made and no dangers are presented. Otherwise, make sure you know what your kids are doing - for their safety and the safety of your finances. If you don't know, just say no!