M&S current account - switch incentive now increased - £125 gift card

starM

Hi,

I did hold Premium M&S Account which I closed in April 2013 after received £100 giftcard. At that time the requirement to switch account to obtain giftcard did not existing.

I have looked at the terms and conditions http://bank.marksandspencer.com/pdf/CPSwitchingTermsAndConditions.pdf

It says if you have more than one qualifying account we will only pay one incentive for first time you switch your account.

Based on this do you think I will qualify for another giftcard offer as this will be my 1st switch request?

Thanks
MS

Fruit_and_Nut_Case

Ah well, you win some, you lose some. Just been rejected for this offer. That's despite already having a credit card from M&S.

Guess I'll have to make do with Santander, TSB, Lloyds, Tesco, Halifax and Nationwide accounts. Also have to keep my Smile account in reserve as a donor for the next opportunity of a switching bonus.

koenig

I opened an account via the offer URL for £125 but the gift card I've been sent is only £100. Should I contact M&S or is the extra £25 not coming from them?

Ed-1

koenig wrote: »

I opened an account via the offer URL for £125 but the gift card I've been sent is only £100. Should I contact M&S or is the extra £25 not coming from them?

Contact them as they should have a record of who applied via the link as you had to put in your name and DOB on the £125 page.

jennifernil

Yes, contact them. Both myself and OH switched accounts via the MSE link, we were both confirmed as getting a £125 card.

Both cards duly arrived and I used some of one of them, the other was unused, but as they look the same I had no idea which was full and which used. They are numbered and you get a receipt saying the card number, amount used and amount remaining, but I had left this at home.

Yesterday in M&S I asked the cashier if she could check the balances so I could use up one first. She said that as she had already rung up my shopping, if she swiped a card it would automatically deduct the money (someone else later said this was incorrect) so I said just to go ahead as it really didn't matter.

Turned out the one she swiped was the unused one, BUT....it only had £100 on it.

Back home I rang them and they investigated and rang back today. Turned out OH had only been sent a £100 card.

They were most apologetic and have now arranged for £25 worth of points to be added to his M&S credit card so he will get an extra £25 voucher to spend.

So do ring them, and if any of you haven't used your cards, get the balance on them checked!!

karlie88

jennifernil wrote: »

Yes, contact them. Both myself and OH switched accounts via the MSE link, we were both confirmed as getting a £125 card.

Both cards duly arrived and I used some of one of them, the other was unused, but as they look the same I had no idea which was full and which used. They are numbered and you get a receipt saying the card number, amount used and amount remaining, but I had left this at home.

Yesterday in M&S I asked the cashier if she could check the balances so I could use up one first. She said that as she had already rung up my shopping, if she swiped a card it would automatically deduct the money (someone else later said this was incorrect) so I said just to go ahead as it really didn't matter.

Turned out the one she swiped was the unused one, BUT....it only had £100 on it.

Back home I rang them and they investigated and rang back today. Turned out OH had only been sent a £100 card.

They were most apologetic and have now arranged for £25 worth of points to be added to his M&S credit card so he will get an extra £25 voucher to spend.

So do ring them, and if any of you haven't used your cards, get the balance on them checked!!

You can check the balances online on the M&S website; although you have to create an account.