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Ex-sister in law's bank keeps sending me his mail

My brother and sister in law lived with me for about 2 years ending a few months ago. They have now separated and have moved out.


The bank is still sending letters addressed to my sister in law about an account in her sole name. This is despite me complaining to it and returning post "gone away".


I understand that the bank has contacted my sister in law who claims she is still living with me and wants post still to come to my address. She has ID (driving licence) presumably still showing her address as mine. I think she is just being awkward.


I understand the bank could be in a difficult position but I would like to stop these letters.
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Comments

  • Flossie.
    Flossie. Posts: 263 Forumite
    edited 3 September 2014 at 10:13AM
    Urgh! Good luck with that! When we moved into a new home some 7-8 years ago, we kept getting bumf for the previous occupier who had borrowed £10K from his bank, and had took all sorts of stuff out on credit, and then legged it.

    We got badgered for a YEAR, until my husband wrote to them threatening legal action for the constant harassment. They even sent around several henchmen to get some money from the previous occupier, even though we had told the bank numerous times that he had not lived there for many months.

    It was probably 18 months after he left, before all the creditors he had got debt with left us alone.

    Maybe start off with writing the bank a letter with the date they left your property? Banks and creditors often seem to not believe someone has left a particular address - particularly if they left owing money!!!
  • CH27
    CH27 Posts: 5,531 Forumite
    Do you know where she is living now? If so inform the bank & DVLA of the new address.
    Try to be a rainbow in someone's cloud.
  • VitaK
    VitaK Posts: 651 Forumite
    I've been Money Tipped!
    Another option is to go into the bank and complaint face to face.
  • Yes - I do know here she is living now but we are estranged. Do you think the bank will change her address on my say so? I will try anyway.


    As to the DVLA - my Mum let her small house out when she went into an old peoples' home. We had dodgy tenants for 12months. They moved but didn't change their DVLA address records. For the next 2 years we got PCNs, baliffs' letters and solicitors' threats. It was horrendous. Only when we gave proof on new address to the DVLA would it change it. Understandable but if people don't tell you the new address. A bit tough.


    I was wondering if maybe the Information Commissioner's Office could help ?
  • BigAunty
    BigAunty Posts: 8,310 Forumite
    1,000 Posts Combo Breaker
    The housing forum has threads about unwanted previous occupants address - you could pick their brains there.
  • Angry_Bear
    Angry_Bear Posts: 2,021 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker PPI Party Pooper
    Yes - I do know here she is living now but we are estranged. Do you think the bank will change her address on my say so? I will try anyway.
    I wouldn't have thought so, provided the bank use the last known address they have for her - whe will be considered to have "received" any mail. So for example, if someone wanted to start court action, it would be enough to deliver any paperwork to the last known address.

    Annoying though it is, you might just have to stick it back in the post with return to sender or bin it.
    Do you not know that a man is not dead while his name is still spoken?
    ― Sir Terry Pratchett, 1948-2015
  • Yes, I will try there thanks.
  • Mojisola
    Mojisola Posts: 35,574 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yes - I do know here she is living now but we are estranged. Do you think the bank will change her address on my say so? I will try anyway.

    They won't change the address on the account on your say-so but you can write to them and say she hasn't lived at your address since XXX date and that her current address is XXX.

    Keep sending anything addressed to her back to the sender.
  • mgdavid
    mgdavid Posts: 6,711 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Having informed the bank, and returned mail for a reasonable time, say, 3 months max, I would then simply shred it and throw it away. Any comeback from the ex-S-I-L would be met by 'sorry, who are you?'
    The questions that get the best answers are the questions that give most detail....
  • peachyprice
    peachyprice Posts: 22,346 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    TBF, it's not really the banks fault and I wouldn't expect them to change the address on the account on the say so of a third party. I doubt you'd be too pleased if you noticed you were longer getting mail from your bank and when you asked them they said a random person contacted them and told them to send it elsewhere.

    So, even though you may consider yourself estranged from your ex SIL, it is entirely her with that your beef lies. If you have contact details for her write to her giving her X days notice notice to change her address and that from that point forward all mail arriving at your house will be destroyed. Then give it to your brother to throw on the bonfire :D
    Accept your past without regret, handle your present with confidence and face your future without fear
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