First appeal, after receiving NTK

eemma

I've had a look at the threads already posted here.. and I think I know what to do next, but just wanted to post for some advice and to be sure.

We received a ticket in a car park that is free on sundays (on a sunday). We hadn't displayed a ticket, but as it was free we didn't think we needed to (stupid perhaps, but it wasn't clear to get a ticket on the signs, which we had checked)


We've waited for the NTK to come, and it came around a week ago. Am I right in thinking we now should appeal directly to the company via the address they give, asking for a POPLA code if rejected?

I'm not sure on what to put in the appeal? They tell me i am required to tell them who the driver was, but I'm inclined not to believe them and to keep that information back. I'm sure I read that was the best thing to do.
We took photos of the signage at the time, do we include photos in our first appeal?

Redx

do not tell them who the driver was or is, there is no requirement to do so

read the NEWBIES sticky thread at the top of the forum, it also includes the template letter to send, so no idea why you have no idea what to write as its all in the letter in post #1

no need to ask for popla (how do you know it is popla ?), just use the template "as is"

you could use pictures as evidence if you wish to do so, but I doubt it will help as they would not issue a ticket unless they think its valid , plus you did not say if the pcn was for not paying a parking fee

perhaps you could use tinypic or photobucket to link us to pictures of the signage, so we can check them for ourselves, use a hxxp weblink to them as you are a newbie here

Dee140157

No you do not have to name driver.
Put in appeal as per the newbie thread (see my signature)
It will probably get rejects but you will go on to POPLA and win

Redx

the PPC was not named so nobody on here has any idea if this goes to popla or the IAS or even if the PPC is a member of either trade body (the less info given, the worse the advice we may give , lol)

Herzlos

As an aside; Is it worth a complaint to the BPA if they are trying to imply the driver must be named?

Redx

Herzlos wrote: »

As an aside; Is it worth a complaint to the BPA if they are trying to imply the driver must be named?

as a different asIde, what if they are members of the IPC ?

no point in complaining to the BPA if they have no jurisdiction

what if it was Proserve who are in neither ?

Dee140157

Which PPC is it?

eemma

I had read the newbie thread, but read it late last night so must've missed the template, or forgotten I'd seen it, sorry. Just reading over it again.

The company is parking control management. The original ticket was left on our windscreen in a pay and display car park, but as I said It was on a sunday which was stated as free.

Redx

so it is an IPC member, no point asking for a popla code then, lol (its IAS)

no point complaining to the BPA either !

post up the signage pics please

and reading this ongoing saga may also enlighten you

https://forums.moneysavingexpert.com/discussion/5050439

eemma

What does being an IPC member mean?

hopefully you can view this.
http://tinypic.com/view.php?pic=ok4xmg&s=8#.VAbYTvldUno

http://tinypic.com/view.php?pic=v4whh5&s=8#.VAbbI_ldUno

Redx

google it, or read the newbies thread again, its a similar organisation to the BPA, but separate , your ppc is a member of the IPC (who have a website,) , not the BPA (who also have a website) - all organisations like this have websites, easily seen in google search

you need to wise up fast, sorry to say

the template letter mentions popla and IAS, alter it to just the IAS (no mention of popla as its not relevant)

copy the tinypic weblink onto here in your reply

then change http to hxxp

post it