Is My PAYG Data Cost Calculation Correct

guyrws

Hello,

I'm on Orange Dolphin PAYG tariff, using an iPhone4s, forgot to top up and only noticed after my cash credit ran out.

What I don't understand is how I can spend £40 in 5 days especially when I was connected to wifi for most of the time. Customer services are trying to tell me that, because my "Cellular Data" was switched on my data would be used even though I was connected to wifi. That seems crazy to me but there you go.

I have worked out that to have spent £40 on data at 65p/MB I would have to have consumed 61GB of data. Are my figures correct there please?

I have asked for a detailed statement of usage, which will take 7 days and in hard copy??!!

Cheers for any help, Guy.

Nebulous2

I don't know anything about payg, but 65 p per megabyte means 1GB would cost you £650.

pepdavies

Great value. I would find a new network if I were you.

victor2

65p per MB (which is the "dolphin" rate) does only mean you have been charged for about 61MB of data, which is not a lot and could easily have been used when you were not connected to Wifi. It could have been the iPhone automatically updating itself, which they are renown for.
IME EE customer services are close to useless. As above, find another provider.

roddydogs

PAYG data is always expensive.....im with Virgin its £1 MIN, even to look up 1 thing, that only lasts 1 day, so you have to use up your £s worth or lose it.
Good job I never use it.

Silk

roddydogs wrote: »

PAYG data is always expensive.....im with Virgin its £1 MIN, even to look up 1 thing, that only lasts 1 day, so you have to use up your £s worth or lose it.
Good job I never use it.

Using 3 data on 321 is only 1p per MB so I don't think that's expensive

Zanderman

roddydogs wrote: »

PAYG data is always expensive.....im with Virgin its £1 MIN, even to look up 1 thing, that only lasts 1 day, so you have to use up your £s worth or lose it.
Good job I never use it.

Silk wrote: »

Using 3 data on 321 is only 1p per MB so I don't think that's expensive

PAYG data clocked up per MB is usually expensive (apart from 3, as Silk says above) - but if you don't have to pay per MB, even on PAYG, if you buy a package.

Most data packs only last for a month, but T-mobile do a 6 month data pack for £20. We have been using that for years on one of our PAYG phones. No worries about unexpected costs with that at all.

victor2

I have mobile data disabled on my PAYG smartphone and only use it for data when free WiFi is available. Then again, I don't feel the need to share all of my life's moments on the likes of Fartbook either.