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jadex91

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sandsni

LL or LL's agent is not legally allowed to enter your home without your permission and with at least 24/48 hours' notice (I can't remember exactly off the top of my head) unless it's an emergency (i.e. the place is on fire or whatever). Both the LL and the agent should know that.


If you want to "keep the peace" until you get your deposit back, politely remind the LL/agent that they are not allowed to enter without your permission and offer them days/times that suit you and your OH to be present and allow viewings.


AFAIK you are not obliged to allow viewings at all (regardless of what it says on your tenancy agreement). I've seen it suggested on this forum that people change the locks if they think the LL/agent will try the same stunt again while the tenants are not at home.

pinkshoes

You are legally entitled to quiet enjoyment, so are within your rights to refuse all viewings.

I would also think about changing the lock barrel to stop unwanted entry.

Or you could use the situation to your advantage and ask for money per viewing?

I'd be furious if an EA shoved all my stuff in the sink to take photos!

Pixie5740

No it's not on to home home and find that a stranger has been rifling through your belongings. In future I would insist on being present whenever this estate agent is going to be in your home. As for the open day, I wouldn't be comfortable with this estate agent and a bunch of random people wandering through my home whilst I was out. Lock away your valuables and insist on being present.

Has your landlord issued you with a section 8 or 21 noticed to regain possession of the property yet?

When did your tenancy agreement start and what is the term?

If strangers are repeatedly letting themselves into your home without prior warning I'd be tempted to change the locks too. Since this is a first offence I'd just have a quiet word with your landlord. Selling a property that is currently tenanted would be much easier for him with you onside.

mrginge

Jadex91 wrote: »

On Saturday there is meant to be an open day for possible buyers to view the property, if our landlord isn't going to be with the agent then we won't be going out as we have been asked.

Wont be much of an open day if you change the locks.

You may wish to do a forum search to understand the implications of that.

Personally, i would inform the landlord that 'open days' are unacceptable and that if they wished to come to an agreement on limited access for viewings at a time convenient to yourselves then you will be as accommodating as possible.
Then i would change the locks.

mrginge

pinkshoes wrote: »

You are legally entitled to quiet enjoyment, so are within your rights to refuse all viewings.

I wish people would stop posting this as though it was a fact.

It isn't.

specialboy

mrginge wrote: »

I wish people would stop posting this as though it was a fact.

It isn't.

Of course you are allowed to refuse viewings, why would a tenant have to help their landlord sell their home?

Ronaldo_Mconaldo

Maybe you should put your energy into finding a new place to live.

Cornucopia

specialboy wrote: »

Of course you are allowed to refuse viewings, why would a tenant have to help their landlord sell their home?

That's not an argument.

Tenants ought to be prepared to be reasonably cooperative if the Landlord wants to sell (or to re-let), and this is consistent with termination of the tenancy.

Pixie5740 wrote: »

No it's not on to home home and find that a stranger has been rifling through your belongings.

That's not what happened.

Cornucopia

mrginge wrote: »

Wont be much of an open day if you change the locks.
...

Then i would change the locks.

If you change the locks, you are legally required to give keys to the Landlord. It is a pointless gesture.

specialboy

Cornucopia wrote: »

If you change the locks, you are legally required to give keys to the Landlord. It is a pointless gesture.

Where does it say its a legal requirement to give a key to the landlord?