e2save, which bill to send for cashback?

Harrietxxx

Please please help.

I ordered the phone in Feb 2007, cashback is at months 6, 8, 10 and 12

If I take Feb as month 1 as month of purchase then month 6 is July. The website says send bill 'dated' July 2007.

My latest bill has an invoice date (O2) of 27 June but the monthly charge is for 1 to 31 July (in advance) This is the 5th bill as the first was for a bit of Feb and all of March.

Is this the right bill to send off or do I wait for the next one with a July invoice date but in advance charges for August.

I have looked on their site but I am still not sure, can anyone help?

Thanks

danzeg

You will need to send in the July bill (The one you will be getting on 27th July). You then have 30 days for them to receive your claim afaik.

Harrietxxx

Thank You, :A

I think I must think about it too much and get myself confuzzled

BeckyM_2

is that the same for everyone? i never quite understood that. my contract is orange (via e2save) - so if it says send in bill dated july 07, do i send the bill i get at the beginning of august with july's itemised calls on or the bill i get at the beginning of july with june's calls but july's line rental?

Thanks in advance

Harrietxxx

I think it means you send the actual bill that you receive in July, with a July invoice date although the calls may be for June.

They make it confusing on purpose so you send the wrong ones in I think.


HTH

mobilejunkie

They are designed to confuse - like most sites. When did you get your phone?

s71hj

I have pmed rebecca e2 save the following.

Hi
I took out my 12 month contract appx 15th Feb, and the 1st bill I received which described itself as bill number 1 was dated 27 february. It was however a bill for part month 15/2 to 28/2, then 1/3 to 31/3. It could therefore be described as a bill for months 1 and 2. Does this mean that the bill dated 27 June is the bill I should send in, this being the 5th, not the 6th bill I have received... unless you count 27/2 as 2 bills. You did reply to a post I put on mse in June where you attempted to clarify this by saying i should send in the bill received in July. The bill received in July could be that dated 27/7, which i will receive by email around that date, or it could be the bill dated appx 27/6, which I receive by POST in July..... Can you see why I'm confused. Any clarification appreciated!!.

Any help anyone else can give will be appreciated - I think I'm tying myself in knots!

mobilejunkie

You need to send the July bill, then the September, November and January bills. Simple - and correct.

s71hj

mobilejunkie wrote: »

You need to send the July bill, then the September, November and January bills. Simple - and correct.

Sorry.. but is that the bill with a july date on it - the June 27 bill hit my doormat in July.

mobilejunkie

DATED July. Ignore the bill numbers or when received or what period they cover etc etc. Bills dated in the months above.