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Microsoft store delivered to wrong address :(

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  • Grimbal
    Grimbal Posts: 2,334 Forumite
    Part of the Furniture Combo Breaker
    Blaming the courier is a red herring anyway - they contracted the courier, its Microsofts job to make sure the delivery is done correctly.

    Send Microsoft an invoice for the cost of your journey, at 45p a mile.

    You were listening in to our phone call ! :) At one point, the guy said something along the lines of that once the handover was complete, it's the courier's issue - I didn't argue at the time, as I wanted them "on-side" to find out what exactly happened, but when they call back, I will definitely remind them of their obligations :)
    "Science is a wonderful thing if one does not have to earn one's living at it" Einstein 1951
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