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Down £1200 by NOT upgrading!
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Yeah, always best to be aware of this and read up on total cost of ownership
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I agree that I don't have a leg to stand on. However the FSA have put a lot of things in place to help customers not get ripped off by a lack of knowledge in the financial sector (e.g. enforcing the display of APRs on pay day loans etc). It's a shame that other sectors such as energy and telecoms have not got similar in place. After all, if o2 were forced to contact me about the best deal when my contract ended
You are hung up on one point that once you realise is wrong will perhaps help you understand the context of phone contracts.
Your contract did not end, you simply reached the end of the minimum term, your contract will only end when you give notice to terminate.
Mobile phone contracts are open ended contracts with a minimum term, not a fixed term contract.====0
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