Advice please - new monitor with built in speakers but my sound has gone!

ed2712

Any tips please, got my new monitor, im all excited (sad I know) but just put my new LCD monitor on and the system is saying:-

"Windows Media Player cannot play the file because there is a problem with your sound device. There may not be a sound device installed on your computer, it may be in use by another program, or it may not be functioning properly."

Haven't got a clue what to do but i know i haven't got any other programs running so if anyone can help i'd be over the moon.

Thx for looking.

richyrichuk

alrite man, ok ignour ur speakers it anit anything to dowith them physically. ok it generally sounds like ur drivers.

so

right click mycomputer>properties>hardware>device manager>

and in there is all ur devices ur looking for anything with a little yellow triangle next to it. if it does print screen and post it here. also try right clicking on it and updating the driver through windows if not.try and find out ur soundcard make. most probs on board. so will need ur make and model of ur motherboard

ed2712

Thx for that, you now have your 1st thank you.

in device manager the only thing that has anything yellow next to it is, a yellow circle with a exclamation mark in it, next to C-Media AC97 Audio Device. Unfortunately it doesn't do a print screen so I can't post it. As for updating through Windows, for some reason my Window package dissapeared three months ago so can't do that. How do I find out the sound card make?

Thanks again.

richyrichuk

u can do a print screen on top of ur keyboaRD IS A BUTTON LIKE 'PRTSRC' above or around ur delete and u just press that then paste into paint. but that doesnt matter.

you need to find out ur model of ur motherboard....u need to look physically look on ur M/B for make and model u can get software but its messy.

so look and look for as many numbes on ur m/b as possible or take a clear high res as possible picture.

ed2712

model 1 media 5057
serial number 029391220626
is this any good?

microprocessor intel celeron 2.2GHz
RAM 256 MB
hard disk 80 GB
Motherboard Columbia
Soundchip soundblaster compatible stereo
modem 56 kbps V.92

350nutter

When you got your new monitor, did you have to install any software for it? What is the make/model of the monitor?

ed2712

no new software but just been told off other half that the sound stopped working when we move pc to this room 3 months ago!
Make of monitor is DGM
14" wide screen LCD L-1431W.

albertross_2

http://www.google.co.uk/search?hl=en&q=C-Media+AC97+drivers&btnG=Google+Search&meta=

350nutter

ed2712 wrote: »

for some reason my Window package dissapeared three months ago so can't do that.

What do you mean by this?

I ask because you also say that your other half says the sound also went 3 months ago, so the problems may be related.

If you double click on the yellow ! icon in device manager, a properties window will open, what does the 'Device Status' box contain?

ed2712

Device Status box contains:-

This device cannot start. (Code 10)
Click Troubleshoot to start the troubleshooter for this device.

ed2712

We moved the computer to another room about the same time that window / excell etc and sound all disappeared. got one of my mates in to sort it out but he never solved it so we just lived without them, its only that we have put new monitor on today that im trying to sort it out, with all your help.