Please help with wireless laptop connection

SuperG_2

Sounds to me like Orange have changed the WEP key. Think that you will need to reconfigure settings.
a) Plug the laptop into the router/livebox using a lan cable
b) Open internet explorer. Try and go to Google and search for something (moneysavingexpert maybe ;-)) If it connects your laptop is not configured correctly.

To get more of an idea could you please tell me what Operating system you are using? I can give you a better list if I know this

superscaper

SuperG wrote: »

Sounds to me like Orange have changed the WEP key. Think that you will need to reconfigure settings.

The OP hasn't made it clear whether they can even connect by ethernet which if they can't is nothing to do with WEP key.

SuperG_2

Did you read my post in it's entirety? I suggested the trying the ethernet connection, just as you did before me. I merely mentioned the encryption key because in my experience keys are changed when routers are sent in for repair.
I didn't say that's what the problem was, just that it sounds like a common symptom related to the problem.
I don't want to argue, I want us all to help angelcake out.

espresso

SuperG wrote: »

I merely mentioned the encryption key because in my experience keys are changed when routers are sent in for repair.

Where does it say that the Livebox has be sent for repair?

:rolleyes:

SuperG_2

P.S. - Excuse the incorrect use of apostrophe in it's! You've got me paranoid now!

SuperG_2

Assumptions will be the death of me one day!