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Please help with wireless laptop connection

angelcake
angelcake Posts: 4,496 Forumite
in Techie Stuff
Hi, I have just got my computer back on with orange Livebox. My laptop has a wireless adaptor and used to work ok, Orange shut down my broadband connection and opened it again!

When I open view available wireless networks my livebox comes up but it says automatic. When I click connect it still won't! Please help! It is quite urgent!!
:p:p Angel :p:p
«1

Comments

  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Is the livebox encrypted and if so have you put the exact same encryption key into the laptop's wireless configuration?
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • coolhandjase
    coolhandjase Posts: 35 Forumite
    When viewing wireless networks, click on Change Advanced Settings.

    Goto Wireless Networks tab and delete all preferred networks.

    Restart PC and then when you login your PC should find the wireless connection.

    When you try to connect, you may be asked for a security key.

    Hopefully this will get you connected!! :confused:
  • angelcake
    angelcake Posts: 4,496 Forumite
    yes I have tried a lot of things!! I think settings need 'tweaking' but not sure how and why? if that makes sense?
    :p:p Angel :p:p
  • angelcake
    angelcake Posts: 4,496 Forumite
    coolhandjase wrote: »
    When viewing wireless networks, click on Change Advanced Settings.

    Goto Wireless Networks tab and delete all preferred networks.

    Restart PC and then when you login your PC should find the wireless connection.

    When you try to connect, you may be asked for a security key.

    Hopefully this will get you connected!! :confused:

    I will try this...I'll let you know in a bit!! Thanks
    :p:p Angel :p:p
  • superscaper
    superscaper Posts: 13,369 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Have you connected by ethernet (cable) to the router to check the wireless settings on it and to make sure everything is ok with the router?
    "She is quite the oddball. Did you notice how she didn't even get excited when she saw this original ZX-81?"
    Moss
  • angelcake
    angelcake Posts: 4,496 Forumite
    I have just tried coolhandjase suggestion and it still just says automatic!! grr!! its annoying me now!!
    :p:p Angel :p:p
  • robnye
    robnye Posts: 5,411 Forumite
    Part of the Furniture Combo Breaker
    angelcake wrote: »
    I have just tried coolhandjase suggestion and it still just says automatic!! grr!! its annoying me now!!


    are you sure that it isnt already connected?

    can you start up internet explorer
    smile --- it makes people wonder what you are up to.... ;) :cool:
  • angelcake
    angelcake Posts: 4,496 Forumite
    cos its saying the page cannot be displayed and usually says connected!
    :p:p Angel :p:p
  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Can you surf if you connect to the Livebox using an Ethernet cable?
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • robnye
    robnye Posts: 5,411 Forumite
    Part of the Furniture Combo Breaker
    angelcake wrote: »
    cos its saying the page cannot be displayed and usually says connected!

    this sounds like a router configuration problem.

    you need to connect to router via an ethernet cable, then logon to the router and check the settings
    does the router state whether if it is 'wpa enabled' or similar, its possible that whilst you can detect the wireless router, the settings arent letting you log in as you do not have the correct key
    smile --- it makes people wonder what you are up to.... ;) :cool:
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