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Station Car Park NCP ticket

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Comments

  • MattE
    MattE Posts: 18 Forumite
    And just a quick thanks for the help so far - apologies I haven't gone to BPA before - just felt like I should be dealing with NCP - seems bizarre they are so incapable of discussing a case and following their own guidance on the back of a PCN.
  • Umkomaas
    Umkomaas Posts: 44,390 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    It needs beefing up a bit. You need to state that PPCs were warned by the BPA that motorists should not be made to 'beg' for a POPLA code. Quote back to the BPA their own words (below).
    “the following practices may be considered as Code breaches and must not be continued:
    • Asking the motorist to enter into additional correspondence to obtain a POPLA code
    • Failing to include a correct and/or valid POPLA Code within the Rejection correspondence
    • Issuing a POPLA Code with a date identifier which is significantly different from the date of rejection
    • Appearing to indicate that the issue of a POPLA Code is conditional on driver details being supplied “

    State that the NCP refusal to issue you with a POPLA code is in clear breach of the BPA Code of Practice (as in their instructions above) and as breaches of the CoP incur sanction points, the BPA should investigate and issue such sanction points against NCP.

    I wouldn't ask them to instruct NCP to cancel the ticket - they have a form of words (used regularly) about them not being a regulatory body, blah, blah, blah - so omit that, but press them to require NCP to issue you with your entitlement - a POPLA code. And I wouldn't be using the word 'please' in there.

    Ask them to inform you the results of their investigations and to confirm they have delivered sanction points against NCP.

    That will do nicely, I think.
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • MattE
    MattE Posts: 18 Forumite
    Thanks very much. Letter to NCP and the BPA will be in the post tomorrow morning.
  • MattE
    MattE Posts: 18 Forumite
    Just to update this. I've received an acknowledgement from BPA and then a letter from NCP saying they will not pursuing the pcn and I can consider the matter closed.

    Thanks to all for the advice. Good result.
  • Umkomaas
    Umkomaas Posts: 44,390 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Great stuff Matt. Don't suppose they mentioned how many sanction points they'd issued to NCP?

    Hmm, thought not. :)
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    #Private Parking Firms - Killing the High Street
  • MattE
    MattE Posts: 18 Forumite
    Haven't received a final response from BPA - just an acknowledgement of the complaint
  • Coupon-mad
    Coupon-mad Posts: 161,380 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Don't hold your breath then but at least NCP scuttled back under their stone! :D
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
    CLICK at the top or bottom of any page where it says:
    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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