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EE iphone offer £20 Amazon voucher

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I recently signed up through this website for a new iphone with EE, the deal included a £20 voucher for Amazon. Although happy with the deal and the phone, I haven't received the voucher.

Does anyone know how I get the voucher? I have already contacted EE, and they have referred me back to this website.

Would be grateful for any assistance

Comments

  • EE
    EE Posts: 305 Organisation Representative
    kemik wrote: »
    I recently signed up through this website for a new iphone with EE, the deal included a £20 voucher for Amazon. Although happy with the deal and the phone, I haven't received the voucher.

    Does anyone know how I get the voucher? I have already contacted EE, and they have referred me back to this website.

    Would be grateful for any assistance

    Hi Kemik

    The voucher takes 3 months to arrive from connection.

    If it has been longer than 3 months, you can contact eevouchers@affiliatewindow.com with your order reference and order date and they can look in to the status of your vouchers.

    Thank you
    Jade- Representing EE
    Official Company Representative
    I am the official company representative of EE. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Hi

    I have also had this problem. In August I opened a contact with EE and I was meant to receive the Amazon vouchers within 3 months. I have tried emailing affiliate window but have had no response, I called EE and unfortunately despite being transferred to 4 different advisors no one could help. I have also tried messaging EE on facebook but this didn't help either.

    Is there anything else I can do?
  • EE
    EE Posts: 305 Organisation Representative
    louiseh29 wrote: »
    Hi

    I have also had this problem. In August I opened a contact with EE and I was meant to receive the Amazon vouchers within 3 months. I have tried emailing affiliate window but have had no response, I called EE and unfortunately despite being transferred to 4 different advisors no one could help. I have also tried messaging EE on facebook but this didn't help either.

    Is there anything else I can do?

    Hi Louiseh

    Sorry for the delay in replying to you.

    Vouchers for this campaign were distributed in August, did you receive your £20 Amazon voucher?

    If you still haven’t received this please can you email us with your web order reference (XKN number) and we will investigate for you.


    The email address to contact is eevouchers@affiliatewindow.com


    Thank you
    Jade- Representing EE
    Official Company Representative
    I am the official company representative of EE. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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