Boots contact lense scheme ...check your DD

fififoofoo

I have been on the scheme for as long as I can remember - very good service with check ups etc and always fantastic service.

I order 30 prs of lenses which last me 3 months as I only wear them at weekends. I pay monthly by direct debit £10.30 (i.e £30.90 for 30 prs)- which I am happy with.

As this summer I have used more pairs than I anticipated and have ran out, I decided to pop into my local boots to find out when my next delivery was due and if not, see if I could purchase some extra pairs. I was offered 30 pairs for £25.

I queried this as this is obviously cheaper then I am paying by direct debit i.e. 3 x £10.30... they are coming back to me but have not got an answer as of yet

I am obviously concerned I have been overpaying for at least 3 months if not more.

Please go check if you are on the scheme as £5.90 per month is alot to be overcharged and I wouldn't have known if I hadn't gone to buy more lenses!!

I shall update you on their response, but has anyone else encountered the same?

johnk

I had similar experience: their argument is that the scheme include free check-up...


If your lenses are available from somewhere else cheaper, say Asda or Tesco, log onto your Boots scheme, print a copy of prescription (which specifies the details of lenses and date of next check-up) and buy the extra from the other place...

El_Capitan

Hi,

That's interesting - what brand of contact lenses do you get?

I do the same as you - only wear contact lenses at the weekend, but I actually order 30 pairs a month as it's cheaper than ordering 3 x 10, which is annoying but the way they do it. How much would your DD be if you did it that way? I then pause the DD when I get a build up. I do wonder how much a pack of 30 costs in store though....

Also, they're making a change to the way they deliver and moving people onto quarterly deliveries which is also irritating. So now I have to pay for a quarterly box over 3 months, get delivered 90 pairs and then pause the DD for a fair while.

I must admit I like being able to pop in whenever for check ups and the 10% off boots own brand stuff though.

shaun_from_Africa

I have my sight test and contact lens checks carried out by Boots, but I never buy my lenses from them.
I prefer to get Boots to give me a prescription then I buy the lenses online and doing it this way works out far cheaper.

Just out of curiosity fififoofoo, what brand and type of lenses do you use?

fififoofoo

Focus Dailies .. I know they are cheaper elsewhere I suppose but I am (was) happy with my DD and the way it worked.. I am looking at alternatives now though - although still hopeful for a positive outcome

Elsewhere

I wear hard lenses, and have done since I was 16 (I am now 62). I wear them 12-16 hours a day, every day. I am on my third pair now.

stevemLS

3rd pair in 46 years!!!?

El_Capitan

OP do ask how much it would be to have 30 pairs per month - I know Boots do charge you more if you order smaller amounts.

Elsewhere

stevemLS wrote: »

3rd pair in 46 years!!!?

Yep.

Last time I went to the optician he said that if you're lucky enough not to scratch them a single pair can last 40 years. These are the very old-fashioned hard lenses (all that was available back in the 1960s) - not gas permeable hard lenses.

bod1467

I suspect the comment was in relation to your prescription remaining unchanged for all that time (eyesight deteriorates as people age), not that the glasses themselves lasted that long.

fififoofoo

El_Capitan wrote: »

OP do ask how much it would be to have 30 pairs per month - I know Boots do charge you more if you order smaller amounts.

I only wear them at weekends as on computer lots and my eyes don't like them .. so they'd be a waste to buy 30prs a month ... still no reply from boots ... I may call them now..