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02 mobile.

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McKneff
McKneff Posts: 38,857 Forumite
Part of the Furniture 10,000 Posts Name Dropper
Sorry If I am being thick but I am on 02 pay as you go go go as a pretty new customer.


I am told if I top up by £10 I can have free texts, free time and 500mgs.


Texts, fine. Calls, fine. How do I activate the free internet time. I just keep getting 'you are not connected to the internet'


GT I9003 Model number for Galaxy


Can anyone point me in the right direction please.
make the most of it, we are only here for the weekend.
and we will never, ever return.

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 10 August 2014 at 3:40PM
    Are you really getting free minutes and texts?
    After being bombarded by their texts, once I had a look and found this very confusing, not to say misleading:
    Remember to top up each month – we'll then exchange the credit for your chosen Big Bundle.
    ...
    Big Bundles
    Monthly cost Minutes Texts Data 3G/4G Plus you get…
    £10 100 1000 500MB 3G Free: Priority and O2 Wifi
    For some other sims they do seem to give free unlimited texts + 50Mb
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    My texts are free, and calls too, I keep checking the balance but I don't know how to get the free
    mgs, which is why I bought the phone, to take away on holiday with me.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 11 August 2014 at 9:58AM
    Which sim was it? http://www.o2.co.uk/tariffs/payandgo
    Is my understanding correct that you keep topping up with £10 and getting free calls and text while your balance remains untouched and keeps growing?
  • Jon_01
    Jon_01 Posts: 5,915 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Is the phone from O2? If not you may have to enter the setting for their internet service...
  • Retrogamer
    Retrogamer Posts: 4,218 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Yeah, sounds like you don't have the correct internet settings for the phone.

    This should solve it

    http://www.geeksquad.co.uk/articles/o2-apn-settings
    All your base are belong to us.
  • jnm21
    jnm21 Posts: 872 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    Could be a first (geeksquad solving something without charging)!
    Certain OTT members have caused me to add this disclaimer: all advice given is free of charge & as such should be taken to be IIRC (as I don't spend hours researching all answers :eek: )!
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Retrogamer wrote: »
    Yeah, sounds like you don't have the correct internet settings for the phone.

    This should solve it

    http://www.geeksquad.co.uk/articles/o2-apn-settings


    Thank you, but which one on the list do I use please.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • mije1983
    mije1983 Posts: 3,665 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker Name Dropper
    McKneff wrote: »
    Thank you, but which one on the list do I use please.

    The Android one, making sure you use any of the specific PAYG settings in place of the pay monthly ones.
  • d123
    d123 Posts: 8,731 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    McKneff wrote: »
    Thank you, but which one on the list do I use please.

    Here you go:
    Tap the Menu button
    Tap Settings
    Tap Wireless and Networks or More
    Tap Mobile Networks
    Tap Access Point Names
    Tap the Menu button
    Tap New APN

    Name - o2
    APN - payandgo.o2.co.uk
    Username - payandgo
    Password - password
    MMSC - http://mmsc.mms.o2.co.uk:8002
    MMS Proxy - 82.132.254.1
    MMS Port - 8080
    Authentication type - PAP
    APN type - select internet+mms,

    Tap the Menu button
    Tap Save
    Enable the APN by ensuring the line is ticked, or the radio button is lit by tapping on it
    ====
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