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Money Moral Dilemma: Should we have kept quiet about bureau de change blunder?
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I think it must just be me but I try to live my life by honesty, fairness and tolerance.
Three things that seem to be in short supply.
Try reversing the position. If you made the error which could have meant either you had to make up the shortfall or lost your job as a result you would have wished the OP was the person you made the mistake for?
Karma - Not just about chameleonsOpinions are like a**holes, everyone has one.0 -
I'd have cheered all the way to the beach at my good fortune! Mistakes, or even cons and tricks by organisations( e.g banks PPI) are often made to your disadvantage, so look upon it as a bit of evening up of the score. Reinforcing this lesson was the reaction you received upon playing the "good guy". If they had eventually discovered their error there is little in practical terms they really could have done, which would have encouraged them to improve their training perhaps to everyone's advantage!0
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As per previous post from rustyboy21 it is not a moral obligation to return the money it was a legal one. It would fall under the theft act. The only exception being gambling debts (if bookies were to give you to much money on your winnings this would be a moral obligation not a legal one) However, To take the money back in these circumstances was a genuine nice thing to do and I would bet most people would not. Forgetting about the customer service you received I hope you got personal satisfaction from doing the right thing!
P.s I would like to think I would do the same but let's just see if that scenario was ever to happen ;-)0 -
I like to think I would have taken it back. If it had been from the well known high street travel agent that gave my son turkish lira instead of euros I might not have done. He was 16 and, because I was trying not to be a fussy mummy, he managed to get all the way to Spain before he found out. Luckily his mates rallied round.
When I went back to said travel agent they were unapologetic and then the manager made it worse by saying they realised it had happened but he had left the shop by then. Somewhere with decent customer service would have phoned to let him know.0 -
Have to agree with post#18 -I've been diddled once a few years ago by my own bank(!!) when I bought $$s - went back the same afternoon to complain that I was short by $20 -got nowhere as they claimed that I had witnessed the teller count out the notes -I had,but some tellers count so fast that it is very difficult to follow -I now check and recheck before leaving the counter.0
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Keep the Euros without question.
Right next to the cash desk there will be a sign saying something along the lines of 'Please check your currency carefully as mistakes cannot be rectified later'.
If the boot was on the other foot, and you got home to find they'd given you $660 instead of €660, would they cough up the missing money when you went in the next day? I doubt it. "I'm sorry sir, but we double check all currency before it leaves. There's no way we could have given you the wrong amount".
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I would have had more of an issue with the assistant making out it was my fault personally2014 Target;
To overpay CC by £1,000.
Overpayment to date : £310
2nd Purse Challenge:
£15.88 saved to date0 -
In other words, it's acceptable to steal if it's in your favour, but if they attempted to steal, it would be entirely unacceptable.
Anyone with any sense of honour would return the money.From Poland...with love.
They are (they're) sitting on the floor.
Their books are lying on the floor.
The books are sitting just there on the floor.0 -
Never mind morals, as this is MSE the far more important question is what was she doing changing cash on the high street??!! Has she not the read the cheap travel money guide?0
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Clearly the "right" thing to do is to take the money back.
However given the staff members attitude I feel a letter to the exchange business is in order to complain about the assistants attitude given you were doing them a favour!
Its attitudes like the assistants that makes people think twice about doing the right thing!
Regards
Mailman0
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