Reduce tariff

laura2t

Hi, wondering if anyone can help. I recently had to start using an old phone that only calls and texts after my contract phone broke. I've asked my network if I can remove data off my tariff as I will no longer be using it but they've said no- does anyone know a loophole? I've got a year left of my contract and I can't afford a new phone.

gjchester

Typically you cannot change a tarrif till the minimum term ends. The cost of the now broken phone was subsidised by the contract, even though its broke that subsidy still has to be re-paid.

You could try asking if they can swap data oout for more minutes or texts..

ste_wilko

No chance, I'm afraid. You either need to live with it or try and source a phone that you can use data with

grumbler

laura2t wrote: »

... my contract phone broke....

Did it break or did you break it?

laura2t

Thanks for the advice, guys! I knew I'd just have to live with it, but I thought it wouldn't help to explore all avenues and look for any loopholes.
And grumbler, it took an unexpected swim in the bath...>.>

gjchester

laura2t wrote: »

And grumbler, it took an unexpected swim in the bath...>.>

Do you have accidental cover on house insurance? May not be worth it depending on excess but worth looking into.

martin.cat

Maybe worth a try

http://www.reviveaphone.com/

HappyMJ

The excess on most phone insurance policies including home insurance would be about £50 anyway so how about putting the savings you made by not having insurance on that and buying a nokia lumia phone for about £100. They have internet access and are quite a reasonable smart phone. Not many apps but you said you don't have much money anyway so won't be buying any.