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Vodafone Marketing texts to ex-customers
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Shopper12345
Posts: 11 Forumite
in Mobiles
I left Vodafone in March 2014. Since I left Vodafone have continued to send me marketing texts. I have contacted customer services 9 times so far but the texts continue. Vodafone customer services have been useless.
Has anyone else continued to receive marketing spam texts from Vodafone after they left?
Has anyone else continued to receive marketing spam texts from Vodafone after they left?
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Comments
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Hi Shopper12345,
I replied to you about this here earlier this week.
Kind regards,
Lee
Social Media Comms
Vodafone UK“Official Company Representative
I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Your customer services team have allegedly fixed my issue but I have wait until 16 August to know if this is true. I will not get my hopes up. It shows spectacular incompetence that your operatives cannot untick a box.
5 months and 10 communications so far to fix a problem that should never have occurred in the first place.
When I left Vodafone I did not expect them to keep sending me marketing texts that I cannot reply to make them stop. This is the same a someone making nuisance phone calls to me and should be treated seriously. Vodafone are abusing my personal data.
Vodafone customer service is the most useless I have ever dealt with. Vodafone processes and systems are not fit for purpose.0 -
More spam texts. I do not want to know there was a glitch on MyVodafone. Fix this issue now!0
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Shopper12345 wrote: »More spam texts. I do not want to know there was a glitch on MyVodafone. Fix this issue now!Shopper12345 wrote: »I have wait until 16 August
:huh: *sigh*0 -
Do as i did. put the sim in the bin and get a new sim from 3What happens if you push this button?0
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