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Ordered a new car yesterday - can I get my deposit back if I've changed my mind?

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  • photome
    photome Posts: 16,670 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Bake Off Boss!
    Hintza wrote: »
    The Old Boy was probably having a bu$$er them moment and decided to blow his money to stop it going to the family.

    My mother bought a new car the other day she is in her 80's and if I had the cheek to suggest she wasn't compus mentis I would get clip around the ear. I have given up worrying, it is her money and if she wants blow it that is her prerogative.

    think you have hit nail on head, the OP is worried his dad is spending his inheritance
  • LilElvis
    LilElvis Posts: 5,835 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Hintza wrote: »
    My mother bought a new car the other day she is in her 80's and if I had the cheek to suggest she wasn't compus mentis I would get clip around the ear. I have given up worrying, it is her money and if she wants blow it that is her prerogative.

    My Dad bought himself a new Golf GTI last year at age 76 and at around the same time he was diagnosed with colo-rectal cancer. Yes, he probably didn't need to buy a model that powerful, but it's his money and it means he can spin a mean 'doughnut' in the hospital car park when he goes for his chemotherapy if he wants :D
  • mattyprice4004
    mattyprice4004 Posts: 7,492 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Oh yay, another 'the company are evil because someone did something of their own free will and changed their mind' thread.
    He went in of his own accord, and if he has terminal cancer and therefore doesn't need a new car, surely that's his knowledge and not the dealerships? Do you think they're psychic?
    'No Sir, you can't buy this car as you're terminally ill.'
  • hollydays
    hollydays Posts: 19,812 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your op says " can I get my deposit back"
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Last time I checked, car dealers do not ask potential buyers to fill in a health questionaire before buying.
    OP, not only he has no right in law to get the deposit back, but the dealer could in theory also sue him for breach of contract to recover the loss of profit on the sale.
    The whole purpose of a deposit is to confirm that a binding contract has been agreed.
    No free lunch, and no free laptop ;)
  • After an irate phone call to Blackpool Honda and also one to Honda UK customer services - Blackpool Honda have now returned my fathers £200 deposit. It's a shame that they didn't take the same attitude with my elderly father as they did with me. Maybe because elderly people are seen as easy prey by unscrupulous car salesmen. They were quite rude to him when he asked for his deposit back - which is what annoyed me most of all. They waited until my mother was out of the way (she is very frail and had to return to the car) before pouncing on my father with the hard sales pitch.
    The moral of the story is: 1) If you put a deposit down on a car, ask if the deposit is refundable if you change your mind within 48 hours.
    2) If you do change your mind then contact the garage/dealer asap before they incur any expense with regard to the transaction.
    3) If they have not incurred any expense then you are entitle to have your deposit back.
    4) If they have incurred an expense eg., having a used car MOT'd - then they are entitled to keep that portion of the deposit which covers their expenses.
    This is my understanding of the situation.
  • George_Michael
    George_Michael Posts: 4,251 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    2) If you do change your mind then contact the garage/dealer asap before they incur any expense with regard to the transaction.

    But bear in mind that the very act of taking that deposit may well mean that they have incurred an expense.
    There may be administration costs involved in receiving and processing that payment and again when it comes to refunding it.
  • burlington6
    burlington6 Posts: 2,111 Forumite
    1,000 Posts Combo Breaker
    You're just a time waster and so is your father
  • Bantex_2
    Bantex_2 Posts: 3,317 Forumite
    What's his age got to do with it? I'll tell you. Elderly people can be more vunerable to making bad financial decisions.
    A rather patronising and ageist comment.
    Are you saying everyone over 60 is an idiot incapable of making their own decisions?
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    macman wrote: »
    ...he has no right in law to get the deposit back...

    Macman, you too might like to read the post linked to from post #19.
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