Laptop wont go to sleep

vansboy

Hi All

My new (3 months old) Toshiba laptop doesnt go into sleep mode, regardless of what time delay I set.

This isnt a fault which has developed, it just never has done. My fault for not going back earlier, of course.

I took it into John Lewis yesterday, they tried a few redets for acouple hours and suggested trying to revert to original settings. Either me doing it, or leaving it with them - for up to three weeks (although usually a week they say).

Before I try this, has anyone any thoughts on what may be the problem, please?

Thanks in advance

VB

zena2105

If it is windows.

click on start button, in search box type CMD, press enter and leave for few minutes.

will open a black box. in that box type:
SFC /scannow

press enter and leave 10 -15 minutes.
it will either fix problem, tell you found problem can't fix and say no problems.

if a problem it can't fix let us know. As it sounds like a corruption in the hibernation program.

Esqui

Does it sleep when you tap the power button or close the lid?


It's one of those things that I'd probably ignore as it would be much more hassle to sort out than it causes!

vansboy

zena2105 wrote: »

If it is windows.

click on start button, in search box type CMD, press enter and leave for few minutes.

will open a black box. in that box type:
SFC /scannow

press enter and leave 10 -15 minutes.
it will either fix problem, tell you found problem can't fix and say no problems.

if a problem it can't fix let us know. As it sounds like a corruption in the hibernation program.

Got it - but I then get message saying I need to be an administrator to access

Thanks

Vb

vansboy

Esqui wrote: »

Does it sleep when you tap the power button or close the lid?


It's one of those things that I'd probably ignore as it would be much more hassle to sort out than it causes!

Yes , if I shut lid it turns off, ok.

Guess you may well be right!

I can always clik it myself

VB

Esqui

vansboy wrote: »

Got it - but I then get message saying I need to be an administrator to access

Thanks

Vb

Press the windows key and X together, then choose "Command Prompt (Admin)" from the menu. Then it'll work.

vansboy

Comes up with .... verify only ... system 32

Have I doe it right?
Thanks

VB

JethroUK

vansboy wrote: »

Hi All

My new (3 months old) Toshiba laptop doesnt go into sleep mode, regardless of what time delay I set.

This isnt a fault which has developed, it just never has done. My fault for not going back earlier, of course.

I took it into John Lewis yesterday, they tried a few redets for acouple hours and suggested trying to revert to original settings. Either me doing it, or leaving it with them - for up to three weeks (although usually a week they say).

Before I try this, has anyone any thoughts on what may be the problem, please?

Thanks in advance

VB

Its definately the laptop bios needs updating (incompatibility with Win 7)

If its new you should be able to update direct from toshiba website

Had similar problems with my desktop when upgraded to Win 7 but my warantee is out of date so no free bios update

I created a two line instruction to send the computer to sleep and this runs when the computer is inactive (set to sleep) - works perfectly and ill post it here later