Online shopping with Mastercard Debit

System

When I use my Clydesdale Bank debit card the till receipts always say Debit MasterCard. On the card itself the hologram clearly shows the word Debit

hamewith

I was attracted by the MSE article advising on Section 75 and Chargeback. Having made an internet purchase on my Mastercard Debit (awaiting delivery), I made enquiries. Chargeback.com replied (from USA) with financial sector gobbledygook which seems to suggest their service is not public purchasers. How can I learn more on how to use Chargeback?

ps Sorry if I've put this request in the wrong part of the forum

agrinnall

Why would you contact chargeback.com, who seem to be a company in the USA offering a service to corporate clients? If you want to do a chargeback contact your card issuer. It's all explained in the MSE guide so I suggest you read it a bit more carefully.