We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

telebank/homebuy

laura1969_2
laura1969_2 Posts: 3 Newbie
in Reclaim PPI & other insurance
I used to have a slot tv in which i put £1 coins in. I had a few cash loans with them. I have since moved house and have no paperwork. I emailed them and said i might have had ppi with them. Two days later i got a phone call from a regional manager saying they never had ppi out on anybodys loans. Is this possible ? I just find this strange, a phone call and not an e mail.

Comments

  • dunstonh
    dunstonh Posts: 121,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Is this possible ?

    yes it is possible.
    I just find this strange, a phone call and not an e mail.

    Since when has using the phone been strange?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    laura1969 wrote: »
    I just find this strange, a phone call and not an e mail.
    Any form of communication is acceptable. You can request the information in writing, if it troubles you.
  • -taff
    -taff Posts: 15,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Telebank only supplied coin slot television in the 80's and very early nineties.

    There was no PPI on that.
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    -taff wrote: »
    Telebank only supplied coin slot television in the 80's and very early nineties.
    OP had loans from the company as well, but I agree there was no PPI offered.
  • bulty1970
    bulty1970 Posts: 2 Newbie
    I had cpp and when i rang there customer services to find out why i hadnt received a claims letter they informed me i was sold my policy by t-mobile...as i was not sold cpp by a bank am i unable to make a claim of mis-selling?
  • dunstonh
    dunstonh Posts: 121,294 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    bulty1970 wrote: »
    I had cpp and when i rang there customer services to find out why i hadnt received a claims letter they informed me i was sold my policy by t-mobile...as i was not sold cpp by a bank am i unable to make a claim of mis-selling?

    So, are you saying you had CPP on telebank/homebuy? What his t-mobile got to do with telebank/homebuy?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff
    -taff Posts: 15,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Moneyineptitude wrote: »
    OP had loans from the company as well, but I agree there was no PPI offered.

    They didn't do loans, they sold goods on credit.
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    laura1969 wrote: »
    I had a few cash loans with them.
    -taff wrote: »
    They didn't do loans, they sold goods on credit.
    OP claimed otherwise (see above). I agree there was no PPI.
    dunstonh wrote: »
    What his t-mobile got to do with telebank/homebuy?
    Answered on the duplicate post correctly posted here:
    https://forums.moneysavingexpert.com/discussion/comment/66102610#Comment_66102610
  • -taff
    -taff Posts: 15,585 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Moneyineptitude wrote: »
    OP claimed otherwise (see above).

    Yes they did claim otherwise, except they are wrong.
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
    Eighth Anniversary 10,000 Posts Name Dropper Photogenic
    -taff wrote: »
    Yes they did claim otherwise, except they are wrong.
    Matters little, there was no PPI in any case.
This discussion has been closed.
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture