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telebank/homebuy

I used to have a slot tv in which i put £1 coins in. I had a few cash loans with them. I have since moved house and have no paperwork. I emailed them and said i might have had ppi with them. Two days later i got a phone call from a regional manager saying they never had ppi out on anybodys loans. Is this possible ? I just find this strange, a phone call and not an e mail.

Comments

  • dunstonh
    dunstonh Posts: 121,294 Forumite
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    Is this possible ?

    yes it is possible.
    I just find this strange, a phone call and not an e mail.

    Since when has using the phone been strange?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    laura1969 wrote: »
    I just find this strange, a phone call and not an e mail.
    Any form of communication is acceptable. You can request the information in writing, if it troubles you.
  • -taff
    -taff Posts: 15,585 Forumite
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    Telebank only supplied coin slot television in the 80's and very early nineties.

    There was no PPI on that.
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    -taff wrote: »
    Telebank only supplied coin slot television in the 80's and very early nineties.
    OP had loans from the company as well, but I agree there was no PPI offered.
  • I had cpp and when i rang there customer services to find out why i hadnt received a claims letter they informed me i was sold my policy by t-mobile...as i was not sold cpp by a bank am i unable to make a claim of mis-selling?
  • dunstonh
    dunstonh Posts: 121,294 Forumite
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    bulty1970 wrote: »
    I had cpp and when i rang there customer services to find out why i hadnt received a claims letter they informed me i was sold my policy by t-mobile...as i was not sold cpp by a bank am i unable to make a claim of mis-selling?

    So, are you saying you had CPP on telebank/homebuy? What his t-mobile got to do with telebank/homebuy?
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • -taff
    -taff Posts: 15,585 Forumite
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    OP had loans from the company as well, but I agree there was no PPI offered.

    They didn't do loans, they sold goods on credit.
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    laura1969 wrote: »
    I had a few cash loans with them.
    -taff wrote: »
    They didn't do loans, they sold goods on credit.
    OP claimed otherwise (see above). I agree there was no PPI.
    dunstonh wrote: »
    What his t-mobile got to do with telebank/homebuy?
    Answered on the duplicate post correctly posted here:
    https://forums.moneysavingexpert.com/discussion/comment/66102610#Comment_66102610
  • -taff
    -taff Posts: 15,585 Forumite
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    OP claimed otherwise (see above).

    Yes they did claim otherwise, except they are wrong.
    Non me fac calcitrare tuum culi
  • [Deleted User]
    [Deleted User] Posts: 26,612 Forumite
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    -taff wrote: »
    Yes they did claim otherwise, except they are wrong.
    Matters little, there was no PPI in any case.
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