We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Travelling to Oz....mobile help

Options
will369
will369 Posts: 527 Forumite
Hi guys

I currently have a contract phone on EE network. In 2 weeks time I am travelling to Australia. I will be gone for a year, maybe longer.

My contract still has 14 months left on it.

My friend, who has recently gone to Australia managed to put her Orange contract on hold for 6 months. Then when the 6 months are up she can ring up and put it on hold again.

I just don’t know what to do as I don’t want to keep paying it if I am not going to use it. I will probably get a Australian sim / phone when I am out there.

I rung up EE yesterday and the bloke I spoke to said I cant do what my friend done L

Any suggestions?

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 22 July 2014 at 4:27PM
    will369 wrote: »
    My friend, who has recently gone to Australia managed to put her Orange contract on hold for 6 months.
    This is very uncommon.
    Then when the 6 months are up she can ring up and put it on hold again.
    I'll be very surprised if she can really do this.
    I just don’t know what to do as I don’t want to keep paying it if I am not going to use it. I will probably get a Australian sim / phone when I am out there.

    I rung up EE yesterday and the bloke I spoke to said I cant do what my friend done L

    Any suggestions?
    You are at their mercy and are very unlikely to make them change their mind.
    If you cancel the contract early and pay the ETC, you can possibly save about 1/6 of the total cost of the remaining moths; at least this is what Orange used to do. Not sure about EE.

    It's hard to believe that 10 months ago you weren't even thinking about a year-long trip to Australia.

    Make sure your phone is unlocked if you want to use it with a local sim.
  • Silk
    Silk Posts: 4,836 Forumite
    Part of the Furniture
    will369 wrote: »
    My friend, who has recently gone to Australia managed to put her Orange contract on hold for 6 months. Then when the 6 months are up she can ring up and put it on hold again.

    Orange are the only ones that do it as far as I know, it was intended for the armed forces whilst on deployment but would seem they can be pushed into offering to most who go abroad.
    The 6 months get added on to extend the minimum term
    It's not just about the money
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    You can but ask-but they are under no obligation whatsoever to offer this. Failing that, can you pass the remaining contract on to a trusted friend or family member? But remember that you remain liable for any debt or default, regardless of who is paying the DD.
    No free lunch, and no free laptop ;)
  • d123
    d123 Posts: 8,730 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    grumbler wrote: »
    This is very uncommon.
    I'll be very surprised if she can really do this.

    I've never seen Orange give more than one 6 month hold.

    T-Mobile also had a similar system years ago, same idea, one hiatus period could be requested in the life of the contract and the time was added onto the end of the contract.

    EE and T-Mobile don't do it, so the OP will have to continue paying or transfer the contract to someone else.
    ====
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.7K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.