Can a Rental Company FORCE You to Use their SunPass?

A car rental company has all their cars fitted with SunPass for toll roads in America. Can the company say:

"You will be charged at $5 a day for the use of a SunPass"

... even if I choose to use the cash lanes, thereby not even using the SunPass, OR don't travel on the toll roads?

Don't want to name the company... yet.

Comments

  • They can't force you to use it, but they can force you to pay for it.
  • susan1
    susan1 Posts: 319 Forumite
    A couple of times we have had cars with Sun Pass etc. installed in them We just say we don't want it, make sure we havn't signed for it and turn it off. They are usually situated at the top of the windscreen.
  • ChristineL
    ChristineL Posts: 103 Forumite
    I usually use Avis, Hertz or Alamo (depending on which had the best deal at the time). Of these three Avis is the only one with a Sunpass transponder in the car while Hertz and Alamo use "toll by plate" number plate recognition system if you choose not to use the cash tolls.

    The Avis cars have the Sunpass fitted to the windsceen near the rear view mirror. They look like this:
    SunPass_E-Toll.jpg
    and it's a simple 1 second job to just switch it off.
  • pollypenny
    pollypenny Posts: 29,425 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    We had our own Sun Pass as we were often in Florida. We just said no to the rental company.
    Member #14 of SKI-ers club

    Words, words, they're all we have to go by!.

    (Pity they are mangled by this autocorrect!)
  • anotheruser
    anotheruser Posts: 3,485 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper I've been Money Tipped!
    Hmm, I will have to contact the rental company as they are telling me I must pay for it... even if it isn't used :S
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