We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Cheap energy club email in response to reporting posts?

Options
fermi
fermi Posts: 40,542 Forumite
Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
edited 17 July 2014 at 1:42PM in Site feedback and Forum Help
This afternoon whenever I report a post I get the normal zendesk report ticket back, but I am also getting an email from the Cheap Energy Club.

Coming from the forumteam@ address with the same timestamp etc as the report ticket.

Seems the ticketing system is getting confused on post reports and is sending those emails out in addition to the ones it should?

I'll going to report this post to the team to generate an example.
Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed

Comments

This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.8K Banking & Borrowing
  • 253K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.8K Work, Benefits & Business
  • 598.6K Mortgages, Homes & Bills
  • 176.8K Life & Family
  • 257K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.