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Cheap energy club email in response to reporting posts?
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fermi
Posts: 40,542 Forumite



This afternoon whenever I report a post I get the normal zendesk report ticket back, but I am also getting an email from the Cheap Energy Club.
Coming from the forumteam@ address with the same timestamp etc as the report ticket.
Seems the ticketing system is getting confused on post reports and is sending those emails out in addition to the ones it should?
I'll going to report this post to the team to generate an example.
Coming from the forumteam@ address with the same timestamp etc as the report ticket.
Seems the ticketing system is getting confused on post reports and is sending those emails out in addition to the ones it should?
I'll going to report this post to the team to generate an example.
Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
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Example for last 3 times.
Note the timestamps.Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB
IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed0 -
Thanks fermi, Zorica's replied to you and this should be sorted. Let us know if you see any more issuesCould you do with a Money Makeover?
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