Via Buy is it legitimate or Scam?

Jimmy67

Each additional level requires personal information, which your bank normally speaking would also have.

It seems clear though that their customer service sucks! Luckily I haven't needed it yet! I pray...

cicpit

Concern with ID LEVEL!!!

IDV Level 3

To upgrade your card to IDV3 and unlimited account loading you will need to send us by postal mail, certified copies of documents which prove your source of funds. Your documents can be certified by the following persons: a notary, a lawyer, a bank officer, a tax consultant or a government department office. The person certifying your documents must:
write "True copy of original" on the document copy;
clearly stamp the document copy;
sign his or her name;
clearly write his or her full name in capital letters, the date of signature and his/her title or position held.

Send us the certified copies by postal mail to:
Card Services
Welfenstr. 22
Munich 81541
Germany
We will then assess your application and inform you once your account has been upgraded to IDV3 status.

Below are the documents we require depending on your situation:
You are an Employee: 2 recent salary slips from Employer
You own your own company: company registration document + 2 recent outward invoices OR recent management accounts
You are a sole trader: Registration Document with Commercial registry (Gewerbeanmeldung) + 2 recent outward invoices
You are a Freelancer: Description of your work + Tax registration + 2 recent outward invoices
You are retired or You receive health insurance payments: Last 2 income statements from Government Department or Insurance company
You have inherited money: Will/testament OR a recent bank account statement from a Bank located in the European Economic Area ("EEA")
You have savings: A recent bank account statement from a Bank located in the EEA
You have a trust: Trust Agreement + structure & ultimate beneficial ownership of the trust + recent financial statements
You have won money from a gambling or lottery provider: correspondence from the casino/lottery acknowledging the winnings
Other situation not covered by the above: please contact customer services

lasithk

Via buy is a total scam recently my loging and personal details have bean changed by somebody and i have complained about it to viabuy and i have not get a single reply till now.i do believe they take customer details then block there access to the cards change address and reorder new cards on you name and do fraud on them. Specialy you dont even have a customer service number that you can call on .now i have no access to my account my founds or anyting.it total scam.

[Deleted User]

there are plenty of pre-paid cards available that are completely legit: this viabuy sounds like one to avoid.

forgotmyname

I have a Kalixa card, got it free via money supermarket i think? The link was on here anyway.

Gave my daughter one also as she travelled into the city so it was for emergencies, you do need to use it every 6 months though otherwise they charge.

No charge for topping up via debit card and no transaction fees when spending. They charge for using cashpoints though.

I use mine for transactions in euro's, i seem to get a very good rate.

I wouldnt put a load of monet on it though, far too risky. Less security than
with any other option i think?

mccgeneva

THIS COMPANY PPRO Financial Limited THAT ISSUE THE DEBIT CARD MASTERCARD WITH THE NAME VIABUY USING A EBIC ACCOUNT IN GERMANY IT IS TOTALLY A DANGEROUS SCAM!
THEY STOLED ME 5600 EUROS AFTER 2 WEEKS OF USES!
THEY JUST WAITED ME TO TOP UP SERIOUSLY THE ACCOUNT AND AFTER THAT THEY BLOCKED AND STOLED THE MONEY!

I AM JUST FORWARDING YOU THE EMAILS BETWEEN US AS THEY HAVE NO TELEPHONE NUMBER TO TALK WITH A CLIENT!

- From Viabuy Customer Service -

Dear Mr. {Personal information removed},

Thank you for your request.
Your account is still under review. We will be in contact with you very soon.

Best regards,

VIABUY Service Team

service.en@viabuy.com




03/02/2016 15:01 - {Personal information removed} wrote:


Sent from my BlackBerry 10 smartphone on the Orange network.
From: {Personal information removed}
Sent: mercoledì 2 marzo 2016 15:56
To: {Personal information removed}
Subject: Fwd: [Ticket#2016030116267432] [email]{Personal information removed}[/email]




Sent by iPhone

(Inizio messaggio inoltrato)

Da: Viabuy Customer Service <service.en@viabuy.com>
Data: 2 marzo 2016 15:53:44 CET
A: [email]{Personal information removed}[/email]
Oggetto: Re: [Ticket#2016030116267432] [email]{Personal information removed}[/email]

- From Viabuy Customer Service -

Dear Mr.{Personal information removed},

Thank you for your request.
For data security purposes we are only able to answer queries relating to VIABUY customer or VIABUY customer account details from registered email addresses originating from a VIABUY order process. Please resubmit your enquiry from your VIABUY registered email address. We appreciate your understanding in this matter.


Best regards,

VIABUY Service Team

service.en@viabuy.com




03/01/2016 15:44 - {Personal information removed}wrote:

Da: Viabuy Customer Service <service.en@viabuy.com>
Organizzazione: PPRO Financial Ltd
Data: giovedì 18 febbraio 2016 10:56
A: Sales Department Office <{Personal information removed}>
Oggetto: Re: [Ticket#2016021216307218] FW: Contact form message

- From Viabuy Customer Service -

Dear Mr.{Personal information removed},

Thank you for your request.

The department in charge is currently checking this issue and we will reply as soon as we have an answer from their side. Thank you for your patience.

Best regards,

VIABUY Service Team

service.en@viabuy.com




02/18/2016 09:07 - {Personal information removed} wrote:
Paris, 18th February 2016
Dear VIABUY Company ( PPRO Financial Limited. entreprise r!gul!e par l!!!8217;autorit! financière du Royaume-Uni et r!glement!e par la directive britannique EMR de 2011 :FRN900029 )


Until today my Account is still BLOCKED and my MONEY still NOT RELEASED.

Dr. {Personal information removed}

Da: Viabuy Customer Service <service.en@viabuy.com>
Organizzazione: PPRO Financial Ltd
Data: martedì 16 febbraio 2016 09:32
A: Sales Department Office <{Personal information removed}>
Oggetto: Re: [Ticket#2016021216307218] FW: Contact form message

- From Viabuy Customer Service -

Dear Mr. {Personal information removed},
We kindly ask you for a bit more patience, our compliance department is already working on this issue.
Best regards,

VIABUY Service Team

service.en@viabuy.com




02/16/2016 07:55 - {Personal information removed} wrote:
The Card is still BLOCKED today.


Da: Viabuy Customer Service <service.en@viabuy.com>
Organizzazione: PPRO Financial Ltd
Data: lunedì 15 febbraio 2016 13:22
A: Sales Department Office <{Personal information removed}>
Oggetto: Re: [Ticket#2016021216307218] FW: Contact form message

- From Viabuy Customer Service -

Dear Mr. {Personal information removed},

We will check with the compliance department until when your card is active again.

Thank you for your patience.
Best regards,

VIABUY Service Team

service.en@viabuy.com


From: {Personal information removed}
Sent: Freitag, 12. Februar 2016 17:42
To: Sales
Subject: Contact form message

Subject: psp
Name: {Personal information removed}
E-Mail: [email]{Personal information removed}[/email]
Tel.: +33667697947
Company: MCC HOlding

Source: A personal contact at PPRO

Message:
i am {Personal information removed} from Paris ,FRance
i have this account with you ( VIABUY ) : 767653118
your company stoled me more than 5000 Euros blocking my access to the bank account and relative debit card this last Tuesday 9th Feb.2016.

i am contacting your emails customer service ( As is so strange that you have no land line to reach any people in charge of this \"SERVICE\" company )...
until today i got only this STUPID answer:
- De la part du Service Clients VIABUY -

Madame,

Merci pour votre courriel.
Veuillez noter que votre compte est soumis à une r!vision interne standard, que nous devons r!aliser conform!ment aux Conditions G!n!rales.

Nous vous recontacterons sous peu. Nous vous remercions pour votre compr!hension.



Cordialement,

L\'!quipe du Service Clients VIABUY

service.fr@viabuy.com

>>>>>>>>
this is the last chance i am giving to you before to report you \"PPRO Financial Ltd\" company to the London Police and also to denounce your bank in Germany with your affiliates in Germany.

Keep in mind that you own my money. My money are my property not a property of PPPRO / VIABUY Organizations.

dr. {Personal information removed}

patman99

mccgeneva, you may want to edit your post to remove account details and email addresses.

SnowTiger

mccgeneva wrote: »

THIS COMPANY PPRO Financial Limited THAT ISSUE THE DEBIT CARD MASTERCARD WITH THE NAME VIABUY USING A EBIC ACCOUNT IN GERMANY IT IS TOTALLY A DANGEROUS SCAM!
THEY STOLED ME 5600 EUROS AFTER 2 WEEKS OF USES!
THEY JUST WAITED ME TO TOP UP SERIOUSLY THE ACCOUNT AND AFTER THAT THEY BLOCKED AND STOLED THE MONEY!

I AM JUST FORWARDING YOU THE EMAILS BETWEEN US AS THEY HAVE NO TELEPHONE NUMBER TO TALK WITH A CLIENT!

Adding !!!8364;5,600 to a pre-paid card is always likely to cause problems.

Having looked at your website (with contact details hidden by DomainsByProxy.com) I'm not surprised your account was blocked.

You're listed as President/CEO: "Baron {Personal information removed} of Little Staughton Knight of Malta and Templar of England". What???

In the emails you posted you claim to have a doctorate.

I wonder why a (highly) educated CEO of a multinational gas, oil and financial company has to rely on a prepaid bank card. What's wrong with an ordinary debit and credit card?

Why choose ViaBuy? There are many better and cheaper alternatives available.

domino1478

After waiting 2 weeks for a transfer -identical to the ones made before and complaining several times to the "customer department" who seems to be in ulan-bator or north siberia i have absolutely no answer or explanation !!!!cannot recommend this (phantom) service ....

antrobus

CarmenSan wrote: »

Hi,

I am new to the forum. I saw an interesting ad the other day on FB about this Via Buy credit card (top-up). I tried to check if it is related in any way to Mastercard but I could find any info about trust.
Seems interesting but I don't know if it is a scam or not.
Anyone tried it or heard anything on that?

ViaBuy is prepaid Mastercard issued by PPRO Financial Ltd.

PPRO Financial Ltd is a UK registered company, OK really England and Wales (No 07653641) and is an FCA registered Authorised Electronic Money Institution.

https://register.fca.org.uk/ShPo_FirmDetailsPage?id=001b000000m4IX4AAM

Looks legitimate.

SnowTiger wrote: »

...Having looked at your website (with contact details hidden by DomainsByProxy.com) I'm not surprised your account was blocked.

You're listed as President/CEO: "Baron {Personal information removed} of Little Staughton Knight of Malta and Templar of England". What???...

On the other hand, that looks like a sure fire 100% scam.

Mr {Personal information removed} (he is an Italian national resident in France) has a history on this interweb of ours, which appears to consist of accusing other people of being scammers whilst claiming to run some vast oil company that does not exist.

P.S. Being the Baron of Little Straughton is just something that requires a little cash.
http://nobility.co.uk/index.php?dispatch=products.view&product_id=6