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Virgin media

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Comments

  • jhe
    jhe Posts: 1,827 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I dont need to contact Virgin at the moment but i will when i change providers.
    I never mentioned monopoly to you as you say the OP did, but you did choose to break down all my comments and answer them
    read the thread over and how you quoted me and replied, I only asked if you could explain what you answered me.
  • bubblegun
    bubblegun Posts: 210 Forumite
    edited 19 July 2014 at 8:15AM
    The only way to find out if the number can be ported is to place an order with a new provider before you cancel anything with Virgin.
    They will contact Virgin to port the number and if it fails, then they should call you to check if you want to go ahead with a new number (at least this is what Sky do).
    Normally number ports only fail if you have placed a cancellation order before you place your order (and number port) with the new provider.
    The number port will result in you getting a letter from Virgin advising that telephone will be cancelled. You will still need to give notice on tv and/or broadband services.
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