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Automatic renewal of car insurance - GRR

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  • You need legal help, because at the time it was renewed, they should have informed you about it.
  • cajef
    cajef Posts: 6,283 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    udaysm2209 wrote: »
    You need legal help, because at the time it was renewed, they should have informed you about it.

    They were informed see post #8 in the thread.
  • The_AA_Company_Representative
    The_AA_Company_Representative Posts: 251 Organisation Representative
    Hello lollyash,

    I am a representative from the AA and we'd very much like to look into this further with you. If you could please email chat@theaa.com with reference FO77422. In the email please include your membership number which will enable us to locate your details.

    Kind Regards
    The Automobile Association
    Official Company Representative
    I am the official company representative of The AA. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • lollyash
    lollyash Posts: 7 Forumite
    thank you, I certainly will do.
  • dacouch
    dacouch Posts: 21,636 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    "Pistonheads,

    Just to make you all aware, it would appear that a certain car insurance company (can I name them or is that shaming them)? Have for some reason stopped automatic renewal.

    I phoned last month and got the new price, fine by me, and just let nature take it's course. Yesterday, I was handed a letter, which was from said company. I thought, it's just conformation of new price, details etc. It was infact a letter from them stating that tomorrow (today) my insurance runs out and they're worried that if I don't phone up to say "go ahead" I will no longer be insured.

    I've been with said company for the last 4 years and always let it auto renew itself.

    I've been a lucky boy this time, so I am passing this on to make others aware."

    http://www.pistonheads.com/gassing/topic.asp?h=0&f=23&t=1426822&mid=399125&nmt=Car+Insurance+-+Warning
  • nobbysn*ts
    nobbysn*ts Posts: 1,176 Forumite
    1,000 Posts Combo Breaker
    dacouch wrote: »
    "Pistonheads,

    Just to make you all aware, it would appear that a certain car insurance company (can I name them or is that shaming them)? Have for some reason stopped automatic renewal.

    I phoned last month and got the new price, fine by me, and just let nature take it's course. Yesterday, I was handed a letter, which was from said company. I thought, it's just conformation of new price, details etc. It was infact a letter from them stating that tomorrow (today) my insurance runs out and they're worried that if I don't phone up to say "go ahead" I will no longer be insured.

    I've been with said company for the last 4 years and always let it auto renew itself.

    I've been a lucky boy this time, so I am passing this on to make others aware."

    http://www.pistonheads.com/gassing/topic.asp?h=0&f=23&t=1426822&mid=399125&nmt=Car+Insurance+-+Warning

    Not a single person agreed with him, no one wants auto renewal in that thread, apart from the op.
  • lollyash
    lollyash Posts: 7 Forumite
    The AA have graciously refunded me the money I paid over 2 years for the breakdown cover. I didn't read the small print so they didn't have to do this, but were very nice to me. THANK YOU AA.
    When I DO get a car, I shall make sure it's covered with you.

    x
  • GingerBob_3
    GingerBob_3 Posts: 3,659 Forumite
    Auto-renewal is a menace. It's a kind of inertia selling. At best you have to ring up two insurance companies rather than one, if you want to move at renewal time.

    Last time I renewed (M&S) I insisted they took off auto-renewal; they agreed to do so, but I suspect many won't.
  • Smithers37
    Smithers37 Posts: 248 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    GingerBob wrote: »
    Auto-renewal is a menace. It's a kind of inertia selling. At best you have to ring up two insurance companies rather than one, if you want to move at renewal time.

    Last time I renewed (M&S) I insisted they took off auto-renewal; they agreed to do so, but I suspect many won't.

    Only for someone like you who wouldn't be capable of a polite phone call. I find auto-renew a easy way to renew my policy, otherwise I give them a quick call and job done.
    "Always fulfil your needs, only fulfil your wants when your needs are no longer a concern" - citricsquid
  • Buzby
    Buzby Posts: 8,275 Forumite
    Of course it's 'easy'. It's designed that way to disguise the fact you could save a fortune by doing a little bit of diligence and saving some money.

    I have NEVER failed to save money by taking this little step - it is the MSE way. This month alone I have saved £42 by not letting my Hone insurance renew, £70 by not letting my car insurance renew, and £140 by not letting the RAC do the same. So, I have now £252 in my bank which I would not have if I followed your advice.

    This forum is to help you save money, not fritter it away through laziness.
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