MSE News: Energy firm complaints soar to record level

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Complaints about energy companies have soared to their highest ever level, according to the Ombudsman Services ...
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Energy firm complaints soar to record level

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  • minislim
    minislim Posts: 357 Forumite
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    from what i have experienced myself and noticed on here from others its usually the swapping over between suppliers.
    neither communicate between each other whoever they may be.

    even when both are given exact readings on the day of the switch.

    they still come up with fictitious readings.

    then i read they want to speed up this switching process!

    woha woha woha!

    get the start and end readings bit fixed first before making things even worse!
  • sdduk
    sdduk Posts: 1,419 Forumite
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    edited 14 July 2014 at 5:24PM
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    Why can't Ofgem tell the truth and say they can't do nothing about it
    they have no power what's so ever:mad:

    The EU is the only one with the power to do anything and i can't see them stepping in

    Labour say they will freeze the energy prices if they get in...Another lie
    How they going to do it?...They are all private company's.....What they going to do fine them
    so our energy bills go up even higher to pay for the fine's.
    Nobody is Perfect. I am Nobody, therefore I am Perfect.
    :)
  • Bluebirdman_of_Alcathays
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    sdduk wrote: »
    Why can't Ofgem tell the truth and say they can't do nothing about it
    they have no power what's so ever:mad:

    The EU is the only one with the power to do anything and i can't see them stepping in

    Labour say they will freeze the energy prices if they get in another lie
    Hows they going to do it? they are all private company's.


    Over 80% of the complaints were about billing, not prices. Energy prices in the UK are at the very lower end of the scale in Europe.
  • sdduk
    sdduk Posts: 1,419 Forumite
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    Over 80% of the complaints were about billing, not prices. Energy prices in the UK are at the very lower end of the scale in Europe.

    Not what i watch on watchdog the prices of gas and electric is still going up and no one can stop it...Not even the government.
    http://www.bbc.co.uk/programmes/p0222v3t
    Nobody is Perfect. I am Nobody, therefore I am Perfect.
    :)
  • Pincher
    Pincher Posts: 6,552 Forumite
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    Isn't there some kind of license condition they need to meet?

    Unable to produce a bill? Technical difficulty in setting up an account?
    It's like a restaurant that hasn't got a hob and oven.

    What if OfGem is run by Ephors, the evil priests of Sparta from the movie 300? Provided the Big Six keep the supply of fresh Oracles coming, daily, they will never lose their license. We can't go to war on the energy suppliers, it's the Carnea, Leonidas.
  • Bluebirdman_of_Alcathays
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    sdduk wrote: »
    Not what i watch on watchdog the prices of gas and electric is still going up and no one can stop it...Not even the government.
    http://www.bbc.co.uk/programmes/p0222v3t


    ??? You're talking about something completely different.

    Yes, energy costs are rising here. It's still far cheaper than most of Europe.

    http://www.bbc.co.uk/news/business-25200808

    Of course prices are going to rise - fossil fuels are a finite resource, and there are more people than ever on this planet scrambling for them. No government around the world will stop it.
  • lstar337
    lstar337 Posts: 3,442 Forumite
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    edited 16 July 2014 at 9:59AM
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    Yes, energy costs are rising here. It's still far cheaper than most of Europe.

    http://www.bbc.co.uk/news/business-25200808
    France is nice and low, I wonder why?

    Oh yeah, ~80% produced via nuclear which not only allows it to provide for its whole population, but also export to the UK and every other country that borders it!
  • Bluebirdman_of_Alcathays
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    lstar337 wrote: »
    France is nice and low, I wonder why?

    Oh yeah, ~80% produced via nuclear which not only allows it to provide for its whole population, but also export to the UK and every other country that borders it!


    I fully agree with you, we should press ahead with nuclear generation to try and keep our prices at the lower end of the market - the days of cheap North Sea gas are numbered.

    Unfortunately, we're paying the French £92.50/MWh for Hinkley Point C :eek:
  • Cardew
    Cardew Posts: 29,038 Forumite
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    lstar337 wrote: »
    France is nice and low, I wonder why?

    Oh yeah, ~80% produced via nuclear which not only allows it to provide for its whole population, but also export to the UK and every other country that borders it!

    Plus of course the French Government controls prices.

    Given that there is little piped natural gas for heating/hot water the prices are not that cheap:

    http://www.french-property.com/guides/france/utilities/electricity/tariff/

    About 11p/kWh for a 24/7 tariff and 12p/8pkWh for their 'E7 tariff'. Standing charges on top roughly comparable with UK.


    P.S. I am very much for Nuclear and Fracking!
  • lstar337
    lstar337 Posts: 3,442 Forumite
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    Unfortunately, we're paying the French £92.50/MWh for Hinkley Point C :eek:
    That'll be because we sold our designs and R&D to Hitachi!

    Smart move.

    Lets hope our innovative R&D people can create some world leading Thorium reactor designs and re-integrate ourselves into the worlds energy market. :)
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